2 Replies Latest reply on May 26, 2019 10:43 PM by Chao Liu

    portal 2.11.00 agentless for MSSQL server 2008

    Chao Liu
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      when we monitor sqlserver 2008 by agentless in portal. it failed with following errors.we found the following KA,but the monitored machine is not in AD domain.


      KnowledgeArticle - BMC 


      BMC-PM2000007E: Unable to access drive on host=,port=1433,instance=DEFAULT. Disk drive is E. Caused by: jcifs.smb.SmbAuthException: Access is denied..:com_bmc_DRPM2 BMC-1DU000466E - WMI Collector failed to execute query: Connection:[\\\root\cimv2, User:\patrol, auth:],Query:select State from win32_service where Name = 'SQLSERVERAGENT'. ERROR = WBEM_E_ACCESS_DENIED - Access denied
      . Please refer online help:patsdk-wmi