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when we monitor sqlserver 2008 by agentless in portal. it failed with following errors.we found the following KA,but the monitored machine is not in AD domain.
BMC-PM2000007E: Unable to access drive on host=22.214.171.124,port=1433,instance=DEFAULT. Disk drive is E. Caused by: jcifs.smb.SmbAuthException: Access is denied..:com_bmc_DRPM2 BMC-1DU000466E - WMI Collector failed to execute query: Connection:[\\126.96.36.199\root\cimv2, User:188.8.131.52\patrol, auth:],Query:select State from win32_service where Name = 'SQLSERVERAGENT'. ERROR = WBEM_E_ACCESS_DENIED - Access denied
. Please refer online help:patsdk-wmi