This content has been marked as final. Show 2 replies
when we monitor sqlserver 2008 by agentless in portal. it failed with following errors.we found the following KA,but the monitored machine is not in AD domain.
BMC-PM2000007E: Unable to access drive on host=18.104.22.168,port=1433,instance=DEFAULT. Disk drive is E. Caused by: jcifs.smb.SmbAuthException: Access is denied..:com_bmc_DRPM2 BMC-1DU000466E - WMI Collector failed to execute query: Connection:[\\22.214.171.124\root\cimv2, User:126.96.36.199\patrol, auth:],Query:select State from win32_service where Name = 'SQLSERVERAGENT'. ERROR = WBEM_E_ACCESS_DENIED - Access denied
. Please refer online help:patsdk-wmi