Which is the version you were using and the one you are upgrading to?
Please clarify. In any case I think the best channel for this request is the customer support.
I hope it helps,
Thank you Maria, sorry for leaving that info out.
Fresh install 11.3.01
upgrade from 10.7 to 11
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Windows Investigate is dropped in 11.0
From TrueSight Capacity Optimization 11.0, you cannot use the native Windows-based console for Investigate. Policies and charts that were created in the native console will not be available after you upgrade to TrueSight Capacity Optimization 11.0. You need to create new investigate studies in the TrueSight console to get started. For more information, see Setting up and using the Investigate tool.
Totally makes sense now,
Thank you taking time to respond. much appreciated.