1 Reply Latest reply on May 16, 2019 9:45 AM by German Coll

    Agent installation on this windows server is not supported

    Greinger Longbotton
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      I am trying to install the RSCD agent 8.9.00.136 on a Windows Server 2016 64b. But I am getting the following error:

       

       

      Agent installation on this windows server is not supported. The following platforms are supported for Windows Agent installation:

      1. Microsoft Windows Server 2016 (x86-64)

      2. Microsoft Windows Server 2012 R2 (x86-64)

      3. Microsoft Windows Server 2012 (x86-64)

      4. Microsoft Windows Server 2008 R2 SP1 and above (x86-64)

      5. Microsoft Windows Server 2008 SP2 and above (x86-64)

      See the product documentation for more information about the platform support matrix.

       

       

       

      We have set the property "AGENT_PLATFORM*" as you can see:

       

       

      Any idea why we are getting this error?