1 Reply Latest reply on May 16, 2019 10:04 AM by Bruno Domingues

    Is it possible that the technicians assigned to a group only see the tickets that are assigned to their group?

    Sonia Pintado
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      Hello

       

      Is it possible that the technicians assigned to a group only see the tickets that are assigned to their group?

       

      I need that the technicians assisted to a group can only see their tickets and the other groups can not see the tickets of other groups.

       

      The version I have of trackit is 20.19

       

      Can you help me?

       

      Thanks a lot

       

      Sonia Pintado Sevilla