Might you have any ideas about this?
This issue happened basically coz of an abrupt network outage which was restored as quickly as it happened, but we expected LDAP to switch from Data Center 1 to Data Center 2.
BMC had advised us that placing the IP addresses one after the other would make the system automatically pick up the next IP address if the previous one is unresponsive.
How did you add two servers? I have successfully configured primary and failover secondary ldap authentication servers added in AREA LDAP configuration form? How these look in Centralized Configuration under Component Type: com.bmc.arsys.ldap.area ?
I don't understand your server <AREA.LDAP>Connecting to LDAP: ldap://IP1 IP12 IP13 IP4 IP5 IP6/
You can clearly see in your log snippet <AREA.LDAP>Ldap Authentication failed!javax.naming.NamingException: Cannot parse url: xx.xx.xxx.xxx:389/ [Root exception is java.net.MalformedURLException: Not an LDAP URL: xx.xx.xxx.xxx:389/]
Is it okay if I privately message you the contents of my AREA configuration?
Asking coz they contain some IP addresses and I can't put them all up here. Writing it as " LDAP: ldap://IP1 IP12 IP13 IP4 IP5 IP6/ is casuing confusion."
I can also DM you the log file snippets unredacted.
You can send me pvt message but i will not encourage to share anyone your sensitive information i.e host name, ip address, user ids, phone name and address.
Always mock the real information to fake one, like ip adress you can use xxx.xxx.xxx.xxx (no need to know) for your reference you can say ldapserver1_ip, ldapserver2_ip etc.
I trust you got what i am trying to say.
Did you find a solution? We are having the same problem here.
I have sent you a private message from BMC Comm. Would you please check and revert?
Here is the screen shot of my configurations for failover server authentication.
As you can see, first server configuration parameters are without post fix number and secondary server has the number _1 post fix, similar you need to add servers with post fix _1, _2 and _3 for all the variables for each additional server.
You should be able to add the server from Applications --> AR System Administration --> AR System Administration Console --> System --> LDAP --> AREA
See the first server, and second server with sequence. You can increase or decrease the order by moving up and down the list of servers.
I hope this helps.
Thanks for this.
I will have a look at my system in some time