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The cell on the TSIM server has a propagation rule to propagate events to TSPS. The rule is called ppm_propagate.mrl. One reason for this problem would be due to that rule not being loaded by the cell. On the TSIM server check the pw\server\etc\<cell>\kb\rules\.load file and ensure it has an entry for ppm_propagate. If it does not then add it, recompile the KB with 'mccomp -n <cell>' and then restart the cell with 'pw p r mcell'.
Thank you Steve for answer, and sorry for my late response. I'm taking note about the rule you mentioned for future use.
I created a issue, and the solution was:
- req customer to verify port 1900 is open
- opened port 1900 in the firewall, and now the events are propagated to the TSPS.