4 Replies Latest reply on Apr 29, 2019 3:24 AM by Alok Dewhare

    New CMDB UI

    Alok Dewhare
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      HI Team,

       

      We upgraded from 9.1 Sp3 top 18.08

       

      And when i try to open the New CMDB UI from Atrium console i get following error

       

       

      I checked the jetty server and it seems to be working is there any other way by which i can verify if jetty server is working or not.

       

      I also verified the AR System Administration Console – System – General – Centralized Configuration – com.bmc.arsys.server.shared – shared and its correct.

       

      Everything that you need to know about accessing new CMDB UI i also verified this link but did not help.

       

      I checked the arajavaplugin .log and it does not information about the error.

       

      web.xml has the ExternalLaunchPointServlet entry. I have open the port in firewall as well.

       

      Please let me know if i miss anything.

       

      Regards,

      Alok