2 Replies Latest reply on Jul 2, 2019 1:53 PM by Cris Coffey

    Can Tickets and Assignments both be chosen in Track-It! 2019 Report Wizard?

    Ken Soszka
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      I'm trying to get around the inability to see Tickets and Assignments for others in a single Help Desk view, by creating a report. On the Report Wizard screen below, it seems like I can only make a single choice after initially choosing Tickets and Assignments as data sources when I created the report. Maybe I am misunderstanding the purpose of the screen. How is this supposed to work - can I choose both Tickets and Assignments? Thanks

       

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