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1. Re: Does archgid work with overlays?
Marie JohnsonApr 20, 2019 3:53 PM (in response to Thad Esser)
2 of 2 people found this helpfulThe unfortunate answer is no. Archgid was created for versions before overlays.
There are other things you can do but before I go there, have you tried ARFieldUpdater? It is a java front end using a Json configuration file that it reads to do the necessary prerequisite and then allows you to use archgid? I’ve actually only used it with CMDB but I’m hopeful you can use it to config any form you add to the json file.
you can download here:
ftp://ftp.bmc.com/pub/Custom_Range_FieldID_Utility/
i believe it was originally written for CLM (v4) which modified the CMDB (in v8) and used the reserve fields which conflicted with the new design in CMDB v9 when you upgraded to CLM v46 or higher, thus all the fields needed to be moved and this tool was created. I may not have the complete story but that’s what I understood. You can do your custom fields too with it.
in searhing I found this link which discusses the usage Updating customer range field IDs - Documentation for BMC Cloud Lifecycle Management 4.6 - BMC Documentation . You’ll need to replace your form and fields and do a bit of extrapolation but I hope it works just as it did for cmdb.
fyi I’d validate your ability to use the range you are attempting; I tend to stay above 620000000 and below 899999999 or I’ll go way above and start at 2000000000 Reserved field ranges - Documentation for BMC Remedy Action Request System 19.02 - BMC Documentation
If this fails, you can go about it the old fashioned way!
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2. Re: Does archgid work with overlays?
Thad Esser May 2, 2019 1:47 PM (in response to Marie Johnson)Hi Marie,
I got confirmation from BMC Support that you are correct - archgid does not support overlays, even the 19.02 version. :-( I went ahead and created an Idea to change it. Update archgid utility to work with overlays.
I looked at the other things you suggested and I'm not sure I could get it to work. Looks like I'm creating a new field, copying values and updating workflow manually.
Thank you for responding though.