8 Replies Latest reply on Aug 15, 2019 9:16 AM by Tony Untied

    Footprints Slow Performance

    Tony Untied
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      We are experiencing time-outs during save, during section changes within a ticket, opening CMDB tab.

      I waited more than 2 minutes after changing my records per view from 100 to 25.  This is just a view refresh.

      The loss in production time is unacceptable.  ~2 minutes per ticket multiplied by ~130 agents multiplied by unknown tickets per day is way to much loss of production.

      Are we the only ones experiencing this issue?