3 Replies Latest reply on May 3, 2019 10:07 AM by Cris Coffey

    Q. Is there a way to require technicians to enter notes before a ticket can be closed?

    Tom Ransom
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      Q. Is there a way to require technicians to enter notes before a ticket can be closed?  Apologies in advance as I am still getting my bearings in Track-It! 2018.