7 Replies Latest reply on Apr 2, 2019 2:16 PM by Rob Farrington

    Approval workflow: Multiple approval steps issue?

    Rob Farrington
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      All,

       

      I have setup a workflow for multiple approval stages. Here is a small snapshot:

       

      The first approval works fine and the email notification sends email to the approver. However, the 2nd approval step does not move from approved to ISG Approval, nor does it send email once the status is changed to 'Waiting for ISG Approval'. This rule is the same as the rule that is working so I'm perplexed.

       

      Thanks all!

      Rob