1 Reply Latest reply on Mar 14, 2019 9:29 AM by Laurence Balon

    Cannot Expire Already Closed Incidents in Entuity17.0

    Avinash Pal
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      Hi Team,

       

      We would like to know how can we Expire the already closed Incidents in Entuity17.0 as this feature was Available in 16.5 and earlier version.

       

      In 16.5 when we goto Incidents tab and see Closed events we just needed to Right Click and Expire the Closed Incident.

       

      Please suggest if we can achieve the same in Entuity17.0? if Yes then How can we do this?

       

      Thanks!!!!!!!

       

      Regards

      Avinash Pal