Hello John Gallagher,
The only Patch I installed is the DWP Catalog Patch 18.11 for ITSM (the lates where you start the install.bat file).I upgraded ITSM to 18.08.001, DWP and DWPC to 18.11 and SmartIT to 18.08.001
Reproducing issue is reallyh realtive. The SmartIT just doesn't show the option in Ticket Console to filter DWP Catalog Service Requests. There are only ITSM service requests. Which point exactly should show some errors in F12 or in Debug Logs ? Opening of Ticket Console ?
thanks a lot
Hello John Gallagher
No, you understood me correctly. I cannot see catalog requests. In the web page there is a screenshot:
I cannot see this option, neither the DWP Requests. I can only see Service Requests from ITSM.
I just checked an 18.11 DWP/18.08 Smart IT system here and it's OK for me.
Can you tell me what the output of this on your SmartIT server is ?