12 Replies Latest reply on Jan 30, 2020 9:56 AM by Mario M Junior

    REST API Work-log Update Doesn't work

    Gunasekaran Loganathan
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      Hi All,


      I am trying to update an Incident Worklog using the below given POST REST API form and its body contents. The POST method returns only "204 No Content", while I take a look at the incident no worklog is updated to the incident.


      Not sure what I might be doing wrong, please assist.


      https://restapicall.com/api/arsys/v1/entry/HPD:IncidentInterface/?q='Incident Number'="INC0000041101149"



         "values" : {

           "z1D_WorklogDetails":"Test" ,

           "Urgency": "4-Low",

           "Impact": "4-Minor/Localized",

           "Incident Number": "INC0000041101149",

           "Priority": "Low",

           "Phone Number": "###",

           "Contact Company": "Company",

           "Product Categorization Tier 1": null,

           "Service Type": "User Service Restoration",

           "Description":"SLEEP6 - UNIXTS11 - 266" ,

           "z1D Action":"MODIFY"




      Message was edited by: Gunasekaran Loganathan