11 Replies Latest reply on Aug 10, 2019 4:56 PM by Ganesh Gore

    REST API Work-log Update Doesn't work

    Gunasekaran Loganathan
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      Hi All,

       

      I am trying to update an Incident Worklog using the below given POST REST API form and its body contents. The POST method returns only "204 No Content", while I take a look at the incident no worklog is updated to the incident.

       

      Not sure what I might be doing wrong, please assist.

       

      https://restapicall.com/api/arsys/v1/entry/HPD:IncidentInterface/?q='Incident Number'="INC0000041101149"

       

      {

         "values" : {

           "z1D_WorklogDetails":"Test" ,

           "Urgency": "4-Low",

           "Impact": "4-Minor/Localized",

           "Incident Number": "INC0000041101149",

           "Priority": "Low",

           "Phone Number": "###",

           "Contact Company": "Company",

           "Product Categorization Tier 1": null,

           "Service Type": "User Service Restoration",

           "Description":"SLEEP6 - UNIXTS11 - 266" ,

           "z1D Action":"MODIFY"

      }

      }

       

      Message was edited by: Gunasekaran Loganathan