2 Replies Latest reply on Mar 5, 2019 4:04 PM by Nicolas Roome

    How are Primary, Secondary and Tertiary emails defined

    VINCE RINNER
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      O in the business rules, I want to send an email to the assignees. How is the Primary, Secondary and Tertiary emails defined.

       

      The address book for my assignees has the userID as the primary key (it also happens to be an email address). But it has a second Email address field called "Servicer Email Address" I want to send the emails there but they keep going to the User ID/Email.