5 Replies Latest reply on Mar 6, 2019 6:48 AM by Kelvin Santana

    Combine two Workflow rules criteria into one

    Kelvin Santana
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      Please advise, I'm looking into combining the following to Workflow rules into one single rule.

       

      (BMCServiceDesk__state__c = False) && (BMCServiceDesk__followUp__c = False) && (ISBLANK( BMCServiceDesk__FKRequestDetail__c) )

       

      (Incident: Service ClassEQUALSPlatinum) OR (Incident: Service ClassEQUALSGold)

       

       

      Any help with this is appreciated.