3 Replies Latest reply on Mar 1, 2019 11:45 PM by Pallavi Hadavale

    ERROR (8753) Error while creating an entry on form UDM:ScheduleProcessor

    Ariel Manka
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      Hi,

       

      I'm trying to create execution instance of a job UDM:Execution form and this operation fails with error:

       

      Error while creating an entry on form UDM:Execution

      java.lang.NullPointerException

      (followed by stack trace)

       

      (...)

       

      createEntry() FAILs in plugin: ARSYS.ARDBC.PENTAHO

      ERROR (8753): Error in plugin

      (followed by stack trace)

       

      This error corresponds to an entry in API log:

      +CE      ARCreateEntry -- schema UDM:Execution from Remedy User (protocol 18) at IP address xxx.xxx.xxx.xxx using RPC // :q:0.0s

      -CE             FAIL

       

      I have restarted diserver process but it didn't help.

      Any suggestions?

       

      Thanks

      Ariel

       

      Message was edited by: Carl Wilson - Removed IP address from post