3 Replies Latest reply on Feb 27, 2019 2:42 AM by Gaspare Provenzano

    TrueSight Capacity Optimization inaccessible

    Dewansh Jafrabadkar
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      Hello,

       

      When trying to access TrueSight Capacity Optimization console its displaying "site cant be reached".

       

      Also when checked the status the scheduler seems to be stopped

       

      ========

      Checking all enabled TrueSight Capacity Optimization services...

      Checking TrueSight Capacity Optimization Web...

      TrueSight Capacity Optimization Web is RUNNING

      Checking TrueSight Capacity Optimization Scheduler...

      TrueSight Capacity Optimization Scheduler is STOPPED

      Checking TrueSight Capacity Optimization Data Hub...

      TrueSight Capacity Optimization Data Hub is RUNNING

      Checking TrueSight Capacity Optimization Apache webserver...

      TrueSight Capacity Optimization Apache webserver is RUNNING

      At least one enabled service is not RUNNING

      ========

       

      Tried to clean the scheduler using "./cpit clean scheduler" also removed following files

       

      =======

      rm -rf scheduler/task/*

      rm -rf scheduler/localdb/*

      rm -rf scheduler/mif/notdelivered/*

      =======

       

      Tried to restart all the respective services "./cpit restart all", But still TCO console remains inaccessible.

       

      Kindly assist.

       

      Thanks & Regards

      Dewansh J