Experience working with BMC Remedy ARS / ITSM 9.1 version or above including:
Developing custom applications on ARS platform.
Resolving workflow issues; troubleshoot system wide errors.
Customizing OOTB (out of the box) ITSM applications and integration with external applications.
Good understanding of requirements gathering, data mapping, design, data-flows, monitoring system issues.
Good communication skills and ability to work independently.
Experience in PL/SQL to write database procedures / functions and data manipulation.
Experience in Linux environment.
Experience with Oracle Database EM administration on 12C is preferred but 11G or some other database experience is required
Experience in Perl, shell scripting
Good to have:
Experience in Smart Reporting, Birt Reporting and Pentaho Spoon knowledge.
Experience in Applying Oracle PSU patches and upgrade, database backup and restore etc.
Experience in 'C'
Experience in WEB development using Python, Ruby On Rails etc.
Must be a US Citizen.
Candidates local to the San Francisco Bay Area are preferred as no relocation is provided
We’re willing to train the person on Oracle database administration if we can find a detail oriented person with good programming and debugging skills.
Please forward your resume and contact: