You will have to create a visualforce page in order to do so.
Why not help them and automate the creation? With a trigger based on conditions automatically create and update an outage?
Hi Paul, yes that's part of the process. We just need to capture actions the same way it's being done on Tasks, Incidents etc. as well.
I found the correct VF page I need to call in this button but it's not showing up in the available options:
The VF page is :
And the class:
I tried following this documentation: Salesforce Developers
Is someone able to help me with getting this page showing up in the available VF pages above?
What I found after the latest RF release was that the JS buttons was changed to URL's for Incident History and Task History, this is the same functionality I want to replicate so I tried using this approach on the Service Outage Action History object.
Task History "New Action" Button:
Incident History "New Action" Button:
My attempt to replicate this onto the Service Outage Action History object with "New Action" Button:
Unfortunately this is the result: