2 Replies Latest reply on Apr 26, 2019 8:11 AM by Amit Jaiswal

    Winter 19-No longer able to upload blank attachments?

    Joshua Lenning
      Share This:

      When testing adding attachments, I found I was getting "Bad Request". I determined a real file works, but a blank txt or csv file will not work. I get "Bad Request".

      This is a new behavior in Winter 19.

      Further, if you submit from Self Service and Attach a blank file, the UI shows it will be attached with no indicate otherwise. BUT once you submit the ticket and check in the Console, there is NO attachment or indication of it being there originally.

       

      If attachments cant be blank, thats fine but the Self Service UI needs to give an error to indicate this. Also, "Bad request" should be updated to say "Cannot attach blank file."