3 Replies Latest reply on Apr 1, 2019 6:52 AM by Bernard Stern

    Mapping error in extenstion 'vm_rel' not set for VirtualSystemEnabler

    Bernard Stern
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      Hello Experts

       

      Since the rollout of the latest TKU 2019-01-3, we have noticed many errors like

       

       

      We are running ADDM version

       

      Name        : tideway

      Version     : 11.3.0.4

      Release     : 753624.centos7.ga

      Architecture: x86_64

       

      In the tw_svc_cmdbsync_transformer.log, we are seeing line like

       

      W28-140674573854528: 2019-02-14 04:09:01,007: cmdb_sync.interpreter: ERROR: Mapping error in extension 'CMDB.SoftwareInstance_VirtualSystemEnabler.VirtualMachine_VirtualSystemEnabler': CMDB.SoftwareInstance_VirtualSystemEnabler.VirtualMachine_VirtualSystemEnabler:62: 'vm_rel' not set

       

      For this module, we have an overrides syncmapping module that removes the impact. This used to work with the previous TKU 2018-12-1.

       

      sync.rel.BMC_Dependency(

          Source          := vse,

          Destination     := contained_cs,

          // Impacted := contained_cs,

          Name            := "VIRTUALSYSTEMOS"

      );

       

      In the CMDB, the relations between the ESX server, the VM and the relations between the VM and the host

      are gone. The class BMC.CORE:BMC_VirtualSystemEnabler is empty in CMDB ADDM dataset.

       

      Is this a known problem? Any idea what is going berserk at out site?