3 Replies Latest reply on Feb 12, 2019 2:39 AM by Stefan Hall

    Configuring DWP to show tickets raised for my company

    Stephen McDonnell
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      I am new to both ITSM and the DWP portal having spent many years in a bespoke environment. I notice that the DWP portal doesn't appear to have an option to show 'Tickets for my Company' similar to the BMC Case Management 'All Cases' flag, only displaying those submitted by the user.

       

      I'd appreciate any comments on the matter.

       

      Many Thanks