1 Reply Latest reply on Feb 11, 2019 8:04 AM by Steve Gibbs

    Remote Agent connection approval!!!

    Cornelius Laubscher
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      Since i'm relatively new to this forum, might i ask for any ideas as to why the "end user" or remote agent don't popup with a dialogue box where the end user can approve or discard the connection from a tech trying to remote control or direct access to this device?

       

      Everything seems to be as the docs indicate but no confirmation popup.