10 Replies Latest reply on Jul 19, 2019 3:01 AM by Aloysius Goh

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    Aloysius Goh
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      Hi ,

       

      I'm having an issue where my incidents execution time ( SLA_TIME SCHEDULED ) has more than one record. I have checked through ITSM and seen that it records multiple entry of the data. However I am only looking for the latest updated result and would like to only show the latest result. Would anyone have any solution for this? Thanks

       

       

       

       

      Best Regards,
      Aloysius