Honestly I'm not sure if Bomgar is still supporting their integration. Last I talked with them was about 2 years ago. It wasn't a simple integration but it did do the job. That said, Bomgar has also recently acquired new business and in the process of changing it's name, so it sounds to me like they may be trying to get out of the remote business (just my personal thought).
Part of this is also that their integration was essentially custom coding, so they had/have to maintain a new build for each new release of FootPrints.
I'll ping my contact and see what info I get out of them.
I did hear back that they do still have the integration available.