3 Replies Latest reply on Feb 6, 2019 9:37 AM by T. D.

    Can I export text fields in smart reporting and retain paragraphs?

    Nathan Levens
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      Hello, I have a problem ticket with a Notes field that is written in two paragraphs. But when I use the field in a report and export the data to a pdf or word doc, smart reporting concatenates the two paragraphs into one.

       

      So in other words if the Notes field says something like:

       

      'This is the notes field and I want it to display as two separate paragraphs.

       

      But when I export it to a pdf or word doc then Smart reporting concatenates them into one paragraph.'

       

      When I export the report to a pdf or word doc then it concatenates them into one paragraph like the following and I want it to show in the report as one paragraph:

       

      'This is the notes field and I want it to display as two separate paragraphs. But when I export it to a pdf or word doc then Smart reporting concatenates them into one paragraph.'

       

       

      I couldn't find anything in the report settings that would cause it to display as it is written in the ticket.

       

      Any help is appreciated!

       

      thank you,

      Nathan