5 Replies Latest reply on Feb 14, 2019 6:02 AM by Paul Tipping

    Approval workflows: Using a user's manager

    Rob Farrington
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      Hey guys, hope everyone is doing well.


      I wanted to see if anyone had done the following, and if so, did it without manually entering the manager name for the user.


      - Set a business rule to make the user's manager the approver

      - Email that user's manager for approval

      - Have that user's manager go into FP (using LDAP authentication) to use the GUI to approve

      - OR -

      - Have the user's manager approve via email


      I've seen and know that we can enter in this information for the user record and reference their "supervisor"...but wanted to see if there were any other ways to do this.


      Thanks all!


      Rob Farrington