2 Replies Latest reply on Feb 5, 2019 12:49 AM by JCP Remedy

    Incoming emails are not coming to AR System Email Messages form

    JCP Remedy
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      Hi All,

       

      In our environment we are not seeing any incoming emails to the AR System Email Messages form. Users are sending email to the mailbox and we see the email in the outlook but not coming to AR System Email Messages form.

       

      Did I missed any configuration in the system? Please let me know how to fix this issue.

       

      Regards,

      JCP