1 2 3 Previous Next 30 Replies Latest reply on Feb 7, 2019 9:45 AM by Carl Wilson

    SRD: Distorted icons on request console

    Edison Pioneer

      Hi folks,

       

      I am seeing distorted icons on request console for the past 2-3 weeks. Please check the attached screenshots below.

      Off the cuff, this appears to be an issue with the CSS file, which may have been corrupted in some way.

       

      Of note is the yellow bulb icon which has been garbled too.

       

      I went through this - https://communities.bmc.com/thread/81236?start=0&tstart=0 , but it does not help me in any specific way.

      It talks much about and not about SRS:ServiceRequestConsole

       

      I went through these two links below but they were not of much help.

       

      https://communities.bmc.com/thread/81236?start=0&tstart=0

       

      https://docs.bmc.com/docs/ars81/associating-a-style-sheet-to-a-specific-form-view-225970061.html

       

      I am on 9.1.04.

       

      Any feedback would be highly appreciated.

      Thanks in advance for any help you could provide.

      Thanks a ton for reading till here

       

       

       

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