2 Replies Latest reply on Jan 28, 2019 8:13 AM by Bill Jordan

    Smart Report emails don't show full distribution

    Bill Jordan
      Share This:

      Hello,

       

      We're sending broadcast emails through Smart Reporting with multiple recipients but the emails don't show the full distribution, they look like they are only being sent to the recipient even though everyone gets the email.  So if me and two other people receive the same broadcast email I only see my name in the email, they only see their name in the email, we don't know that the other people received the email.  Is there a way to control this?  We'd like to know who else is receiving the report. 

       

      Also, is there a way to populate Outlook Distribution groups into Smart Reporting?

       

      Thanks,

      Bill