0 Replies Latest reply on Jan 18, 2019 5:35 PM by VINCE RINNER

    How to open Knowledge Base articles in preview mode

    VINCE RINNER
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      Is it possible to make it so when a user clicks on a actual Knowledge Base article that it opens it up in preview mode? I think it's a much cleaner look.

       

      Or possibly a better option would be to open the KB article like normal, but then open the resolution in preview mode (like what you would get if you click the little preview button on the upper left of the resolution section).