6 Replies Latest reply on Jan 16, 2019 9:00 AM by Karen Triantafyllou

    Validation Rule Query

    Karen Triantafyllou
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      Wondering if anyone can help with what I thought would be a simple validation rule but I can't get to work.


      I want to display an error message on the incident form when the account field = xxx && service field = xxxx. Both fields are lookup fields that are either automatically or manually populated before saving the ticket.


      Thank you in advance