6 Replies Latest reply on Jan 16, 2019 9:00 AM by Karen Triantafyllou

    Validation Rule Query

    Karen Triantafyllou

      Hiya,

       

      Wondering if anyone can help with what I thought would be a simple validation rule but I can't get to work.

       

      I want to display an error message on the incident form when the account field = xxx && service field = xxxx. Both fields are lookup fields that are either automatically or manually populated before saving the ticket.

       

      Thank you in advance

       

      Karen