1 Reply Latest reply on Jan 14, 2019 1:49 AM by Andrew Waters

    Possible ssl issue with OpenStack

    mike spaller

      We are trying to discover an on prem OpenStack implementation but the discovery keeps failing. In the discovery run results I see the error:

      "Failure Reason Problem looking up project: No access to cloud"


      When I try to run a credential test I get the error:

      "Failed to get dynamic parameter id: OpenStack.Keystone.Projects.List: Authentication failure: Token request failed"


      In the tw_svc_discovery.log I see:

      "SSLError: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:661)"


      I have verified that we have the Root CA for the OpenStack environment loaded in the HTTPS settings page under CA Certificates since this is an on prem instance. Has anyone else experienced this?