11 Replies Latest reply on Jan 16, 2019 12:25 PM by kedar zavar

    Incident Validation Rule for close Incidents in future date & time

    Muhammad Faizan Iftikhar

      Dear Members,


      Hope all doing well.


      I have created a validation rule to close incidents in future dates but not working correctly infect, still incidents are closing on back dates.


      Please validate is this correct:



         $Profile.Name <> 'System Administrator',

         BMCServiceDesk__closeDateTime__c > NOW()



      Thanks In Advance!!



      M Faizan