3 Replies Latest reply on Jan 16, 2019 1:14 PM by Brian Rae

    Change an existing Ticket into an assignment within a different ticket

    James Wild
      Share:|

      Hi

      In TrackIt! 11 it was possible to Right click on a work order and assign it to a different work order, where by it would then convert in to an assignment of that work order.

       

      Is this possible in TrackIt! 2018?

       

      I want to change a couple of tickets that have already been created by a technician, and make them assignments belonging to a another existing ticket.

      I am hoping I don't have to do a lot of copying and pasting, and there is some kind os convert or save or move option where I can quickly just move these tickets and make them assignments.

       

      thanks

       

      James