3 Replies Latest reply on Jan 16, 2019 6:26 AM by Shivraj Chavan

    Duplicate Operating System and IP address CI for a computer System CI (Weak Relationship)

    Amrendra Kumar Singh
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      Hi All,

       

      We have a server provisioning tool which triggers a scan in a standalone ADDM scanning appliance which in turn sync data into its ADDM dataset which goes into ASSET dataset after reconciliation.

       

      Now we have a computerSystem CI and Operating system, IP address related to it in ASSET Dataset.

       

      After a while same computersystem CI get discovered by a different scanning appliance which in turn is synced into CMDB in its own ADDM1 dataset which then get merged with existing record in ASSET dataset.

       

      After this we get duplicate Operating System and IP address relationship as shown in the screenshot.

       

      How to avoid this situation?