4 Replies Latest reply on Jan 4, 2019 1:49 PM by Becky Warren

    Create CRQ from Work Order

    Becky Warren
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      Found an old thread from 2013, but was never answered.  Has there been any progression to allow the creation of a CRQ from a work order?  That is a major complaint from some of our teams as we are preparing to expand our Change Management rollout.  A work order is received from a user which may or may not result in a change.  If a CRQ is needed it must be created from scratch.  They cannot create a CRQ from the work order the same way you can create a CRQ from an Incident.