1 Reply Latest reply on Jan 2, 2019 11:31 PM by Anuparn Padalia

    Truesight

    VenkataNagaBhavaniShankar Nandula
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      Hi,

       

      We have the following requirement I am aware that we can get these by Using True sight products,but want to reconfirm that it can be done using specific true sight Products.

       

      1) We have  infra & app monitoring tools, but struggling to consolidate, correlate & derive business metrics

      2) We has infra & app monitoring tools, but struggling to create views, dashboards that would help command center technicians to be able to get end to end view right from server to storage to database to network to applications

      3)We  want to consolidate various monitoring tools that they have serving unique as well as duplicate capabilities

      4) We have  infra & app monitoring tools with no central MoM to handle event correlation & integration into ITSM tools like Service Now or BMC Remedy

       

      Thanks in Advance

       

      Regards,

      N.V.N.BhavaniShankar

        • 1. Re: Truesight
          Anuparn Padalia

          Hi Venkat,

           

          Please find my comments -

           

          1) We have  infra & app monitoring tools, but struggling to consolidate, correlate & derive business metrics

          <AP> - Yes, this is achievable with TrueSight Solution.

          2) We has infra & app monitoring tools, but struggling to create views, dashboards that would help command center technicians to be able to get end to end view right from server to storage to database to network to applications

          <AP> - Yes, this is achievable, provided you have proper CMDB in place which is integrated with BMC Discovery. Service Models in CMDB can give you End to End relationship mapped into the system which can give you complete Dashboard view in TrueSight further as SIM Models.

          3)We  want to consolidate various monitoring tools that they have serving unique as well as duplicate capabilities

          <AP> - I hope you are talking around Event Management Capabilities, which can help in avoiding duplicate alerts.

          4) We have  infra & app monitoring tools with no central MoM to handle event correlation & integration into ITSM tools like Service Now or BMC Remedy

          <AP> - TrueSight works as Manager's Of Manager which can help you achieving Strong Event Management (Correlation, Suppression, blackout, Enrichments, etc.). It can integrate with any of the ITSM Solutions in the market. For the mentioned ITSM Solution, there are OOTB Webservices/adapters available.

           

          Regards,

          Anuparn Padalia

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