4 Replies Latest reply on Jan 18, 2019 4:11 AM by Michael Vincent Condez

    Can you help me find which Field Update is causing too many SOQL error

    Michael Vincent Condez
      Share:|

      26.0 APEX_CODE,DEBUG;APEX_PROFILING,FINEST;CALLOUT,FINEST;DB,FINEST;NBA,INFO;SYSTEM,DEBUG;VALIDATION,INFO;VISUALFORCE,FINER;WAVE,FINEST;WORKFLOW,ERROR

      08:28:27.39 (39980992)|SOQL_EXECUTE_BEGIN|[1101]|Aggregations:0|SELECT serviceRequestTitle__c, description__c, ViewRequest__c, UserInstructions__c, TurnaroundTime__c, Status__c, ReviewService__c, ProvideInformation__c, PriceOption2__c, PriceOption1__c, FKServiceOffering__c, FKCategory__c, FKBusinessService__c, DeliveryCost__c, CustomerPrice__c, CurrencyType__c, CostOption2__c, CostOption1__c, ApprovalRequired__c, Name, SRDUrl__c, Id, Prefix_Prompt_to_user_input__c FROM SRM_RequestDefinition__c WHERE id = :tmpVar1 LIMIT 1

      08:28:27.39 (48810933)|SOQL_EXECUTE_END|[1101]|Rows:1

      08:28:27.39 (53659261)|SOQL_EXECUTE_BEGIN|[1362]|Aggregations:0|SELECT id, Name, BMCServiceDesk__FKTemplate__c FROM SRM_ProcessTemplate__c WHERE (FKTemplate__r.templateFor__c = 'Request Detail' AND FKRequestDefinition__c = :tmpVar1)

      08:28:27.39 (61048779)|SOQL_EXECUTE_END|[1362]|Rows:1

      08:28:27.39 (62779854)|SOQL_EXECUTE_BEGIN|[1371]|Aggregations:0|SELECT id, parentTemplateId__r.Name, parentTemplateId__c, linkedTemplateId__c FROM SYSTemplateLink__c WHERE parentTemplateId__c IN :tmpVar1

      08:28:27.39 (69770830)|SOQL_EXECUTE_END|[1371]|Rows:1

      08:28:27.39 (72619535)|SOQL_EXECUTE_BEGIN|[1378]|Aggregations:0|SELECT id, fieldValue__c, fieldName__c, FieldId__c FROM SYSTemplateFieldInfo__c WHERE FKSYSTemplate__c IN :tmpVar1

      08:28:27.39 (76539202)|SOQL_EXECUTE_END|[1378]|Rows:0

      08:28:27.39 (89596579)|SOQL_EXECUTE_BEGIN|[1130]|Aggregations:0|SELECT ResponseType__c, Required__c, Prompt__c, Tooltip__c, URLInfo__c, Order__c, InputValues__c, Hidden__c, FKRequestDefinition__c, ControlProcess__c, ConditionsPostfix__c, Conditional__c, Validate__c, ValidationRule__c, Condition__c, Name, Id, Scrollable__c, DisplayInSecondColumn__c, AdditionalInfo__c, BMCServiceDesk__FKLookupFilter__c, FKLookupFilter__r.Inactive__c, VisibleLines__c, DisplayInFullSpan__c FROM SRM_FulfillmentInputs__c WHERE FKRequestDefinition__c = :tmpVar1 ORDER BY Order__c ASC NULLS FIRST, createdDate ASC NULLS FIRST

      08:28:27.39 (100220236)|SOQL_EXECUTE_END|[1130]|Rows:30

      08:28:27.39 (172125042)|SOQL_EXECUTE_BEGIN|[1538]|Aggregations:0|SELECT id, ProcessVariable__c, name, BMCServiceDesk__FKFulfillmentInputs__c, FKFulfillmentInputs__r.Prompt__c FROM SRM_FulfillmentMappings__c WHERE (FKFulfillmentInputs__c = :tmpVar1 AND ProcessVariable__c LIKE 'SRM_RequestDetail__c%' AND FKTemplate__r.templateFor__c = 'Request Detail') ORDER BY Name ASC NULLS FIRST

      08:28:27.39 (177309865)|SOQL_EXECUTE_END|[1538]|Rows:0

      08:28:27.39 (177898860)|DML_BEGIN|[1618]|Op:Insert|Type:BMCServiceDesk__SRM_RequestDetail__c|Rows:1

      08:28:27.39 (216910183)|DML_END|[1618]

      08:28:27.39 (227206001)|SOQL_EXECUTE_BEGIN|[1629]|Aggregations:1|Select id,ownerid,isdeleted,name,currencyisocode,createddate,createdbyid,lastmodifieddate,lastmodifiedbyid,systemmodstamp,lastactivitydate,approvalrequired__c,costoption1__c,costoption2__c,customerprice__c,dateexpected__c,daterequired__c,deliverycost__c,fkclient__c,fkclient__r.Name,fkincident__c,fkincident__r.Name,fkrequestdefinition__c,fkrequestdefinition__r.Name,priceoption1__c,priceoption2__c,quantity__c,servicerequest__c,submitted__c,totalprice__c,total_cost__c,preferredcontactmethod__c,attachmentrefgeneratorid__c,prefix_the_prompt_question_to_user_input__c,srdurl__c,sr_tat_achieved__c,createdBy.name,fkincident__r.fkclient__r.phone,fkincident__r.fkclient__r.email,fkincident__r.fkclient__r.firstname,fkincident__r.fkclient__r.lastname,fkincident__r.fkclient__c,fkrequestdefinition__r.turnaroundtime__c,fkrequestdefinition__r.fkserviceoffering__c,fkrequestdefinition__r.fkbusinessservice__c,fkrequestdefinition__r.fkcategory__c,fkrequestdefinition__r.priceoption1__c,fkrequestdefinition__r.priceoption2__c,fkrequestdefinition__r.provideinformation__c,fkrequestdefinition__r.userinstructions__c,fkrequestdefinition__r.reviewservice__c,fkrequestdefinition__r.srdurl__c,fkincident__r.createdby.name,fkincident__r.createdbyid,fkincident__r.fkbusinessservice__r.name,fkincident__r.fklead__r.name,fkincident__r.fklead__r.phone,fkincident__r.fklead__r.email,fkincident__r.fkclient__r.name,fkincident__r.fkcontact__r.name,fkincident__r.fkcontact__r.email,fkincident__r.fkcontact__r.phone,fkincident__r.client_type__c,fkincident__r.fkcategory__r.name,fkincident__r.owner.name,fkincident__r.owner.phone,fkincident__r.owner.email,fkincident__r.owner.type,fkincident__r.closedatetime__c,fkincident__r.FKOpenBy__c,fkincident__r.FKOpenBy__r.name,fkincident__r.FKOpenBy__r.phone,fkincident__r.FKOpenBy__r.email,fkrequestdefinition__r.description__c,fkrequestdefinition__r.fkbusinessservice__r.name,fkrequestdefinition__r.servicerequesttitle__c,fkrequestdefinition__r.viewrequest__c,fkincident__r.createddate,(select id,fkfulfillmentinputs__c ,input__c, response__c,richtext_response__c, storedvalue__c,fkfulfillmentinputs__r.responsetype__c,fkfulfillmentinputs__r.displayinsecondcolumn__c,fkfulfillmentinputs__r.additionalinfo__c from  request_detail_inputs__r where History__c = false order by name) FROM SRM_RequestDetail__c WHERE id ='a3a0K000000W2bAQAS'

      08:28:27.39 (288719092)|SOQL_EXECUTE_END|[1629]|Rows:1

      08:28:27.39 (292525731)|SOQL_EXECUTE_BEGIN|[144]|Aggregations:0|SELECT id,Input__c,Response__c,FKFulfillmentInputs__c,FKFulfillmentInputs__r.ResponseType__c,FKRequestDetail__c,StoredValue__c,History__c,CreatedDate,Richtext_Response__c, NewResponse__c FROM BMCServiceDesk__SRM_RequestDetailInputs__c WHERE FKRequestDetail__c = 'a3a0K000000W2bAQAS'  and History__c = false order by CreatedDate,FKFulfillmentInputs__r.Order__c desc

      08:28:27.39 (298078799)|SOQL_EXECUTE_END|[144]|Rows:0

      08:28:27.39 (300917439)|DML_BEGIN|[503]|Op:Insert|Type:BMCServiceDesk__SRM_RequestDetailInputs__c|Rows:10

      08:28:27.39 (339896415)|DML_END|[503]

      08:28:27.39 (342514429)|SOQL_EXECUTE_BEGIN|[1638]|Aggregations:0|SELECT Id, Input__c, Response__c, RichText_Response__c, BMCServiceDesk__FKFulfillmentInputs__c, storedvalue__c, fkfulfillmentinputs__r.responsetype__c, fkfulfillmentinputs__r.displayinsecondcolumn__c, fkfulfillmentinputs__r.additionalinfo__c, fkfulfillmentinputs__r.visiblelines__c, fkfulfillmentinputs__r.displayinfullspan__c, fkfulfillmentinputs__r.order__c FROM SRM_RequestDetailInputs__c WHERE (History__c = FALSE AND FKRequestDetail__c = :tmpVar1 AND FKFulfillmentInputs__r.Hidden__c != TRUE) ORDER BY FKFulfillmentInputs__r.Order__c ASC NULLS FIRST

      08:28:27.39 (352475046)|SOQL_EXECUTE_END|[1638]|Rows:9

      08:28:27.39 (354558137)|SOQL_EXECUTE_BEGIN|[4136]|Aggregations:0|SELECT id, Name, StoredValue__c, Response__c, Input__c, FKRequestDetail__c, FKFulfillmentInputs__r.prompt__c, FKFulfillmentInputs__r.ResponseType__c, FKFulfillmentInputs__c FROM SRM_RequestDetailInputs__c WHERE FKRequestDetail__c = :tmpVar1

      08:28:27.39 (362787963)|SOQL_EXECUTE_END|[4136]|Rows:10

      08:28:27.39 (365668669)|SOQL_EXECUTE_BEGIN|[4147]|Aggregations:0|SELECT processvariable__c, id, BMCServiceDesk__FKTemplate__c, fkfulfillmentinputs__c, name, fkprocesstemplate__c FROM SRM_FulfillmentMappings__c WHERE (FKFulfillmentInputs__c IN :tmpVar1 AND ProcessVariable__c LIKE 'Incident__c%' AND FKTemplate__r.templateFor__c = 'Request Detail') ORDER BY ProcessVariable__c ASC NULLS FIRST, CreatedDate ASC NULLS FIRST

      08:28:27.39 (372007544)|SOQL_EXECUTE_END|[4147]|Rows:9

      08:28:27.39 (422518041)|SOQL_EXECUTE_BEGIN|[1738]|Aggregations:0|SELECT fieldValue__c, fieldName__c, FieldId__c, FKSYSTemplate__c, Name, Id FROM SYSTemplateFieldInfo__c WHERE FKSYSTemplate__c = :tmpVar1

      08:28:27.39 (426518823)|SOQL_EXECUTE_END|[1738]|Rows:2

      08:28:27.39 (437537404)|SOQL_EXECUTE_BEGIN|[1792]|Aggregations:0|SELECT id, ProcessVariable__c, name, BMCServiceDesk__FKFulfillmentInputs__c, FKFulfillmentInputs__r.Prompt__c FROM SRM_FulfillmentMappings__c WHERE (FKFulfillmentInputs__c IN :tmpVar1 AND ProcessVariable__c LIKE 'Incident__c%' AND FKTemplate__r.templateFor__c = 'Request Detail') ORDER BY Name ASC NULLS FIRST

      08:28:27.39 (447390077)|SOQL_EXECUTE_END|[1792]|Rows:29

      08:28:27.39 (453779482)|DML_BEGIN|[1911]|Op:Insert|Type:BMCServiceDesk__Incident__c|Rows:1

      08:28:27.39 (470874705)|SOQL_EXECUTE_BEGIN|[230]|Aggregations:0|SELECT id FROM businesshours WHERE IsDefault = TRUE LIMIT 1

      08:28:27.39 (474466864)|SOQL_EXECUTE_END|[230]|Rows:1

      08:28:27.39 (481515764)|SOQL_EXECUTE_BEGIN|[4136]|Aggregations:0|SELECT id, Name, StoredValue__c, Response__c, Input__c, FKRequestDetail__c, FKFulfillmentInputs__r.prompt__c, FKFulfillmentInputs__r.ResponseType__c, FKFulfillmentInputs__c FROM SRM_RequestDetailInputs__c WHERE FKRequestDetail__c = :tmpVar1

      08:28:27.39 (492279074)|SOQL_EXECUTE_END|[4136]|Rows:10

      08:28:27.39 (495334482)|SOQL_EXECUTE_BEGIN|[4147]|Aggregations:0|SELECT processvariable__c, id, BMCServiceDesk__FKTemplate__c, fkfulfillmentinputs__c, name, fkprocesstemplate__c FROM SRM_FulfillmentMappings__c WHERE (FKFulfillmentInputs__c IN :tmpVar1 AND ProcessVariable__c LIKE 'Incident__c%' AND FKTemplate__r.templateFor__c = 'Request Detail') ORDER BY ProcessVariable__c ASC NULLS FIRST, CreatedDate ASC NULLS FIRST

      08:28:27.39 (501322283)|SOQL_EXECUTE_END|[4147]|Rows:9

      08:28:27.39 (503247341)|SOQL_EXECUTE_BEGIN|[144]|Aggregations:0|SELECT FKTemplate__c FROM BMCServiceDesk__SRM_ProcessTemplate__c WHERE FKRequestDefinition__c ='a3Y280000006mNmEAI' AND FKTemplate__r.templateFor__c ='request detail'

      08:28:27.39 (507397162)|SOQL_EXECUTE_END|[144]|Rows:1

      08:28:27.39 (508779618)|SOQL_EXECUTE_BEGIN|[144]|Aggregations:0|SELECT linkedTemplateId__c FROM BMCServiceDesk__SYSTemplateLink__c WHERE parentTemplateId__c ='a2028000000U7ScAAK' AND linkedTemplateId__r.inactive__c = false

      08:28:27.39 (512176166)|SOQL_EXECUTE_END|[144]|Rows:1

      08:28:27.39 (513078888)|SOQL_EXECUTE_BEGIN|[144]|Aggregations:0|SELECT Name,serviceRequestTitle__c FROM BMCServiceDesk__SRM_RequestDefinition__c WHERE Id in ('a3Y280000006mNmEAI')

      08:28:27.39 (515258230)|SOQL_EXECUTE_END|[144]|Rows:1

      08:28:27.39 (516514982)|SOQL_EXECUTE_BEGIN|[144]|Aggregations:0|SELECT FKCategory__c,FKBusinessService__c,FKServiceOffering__c,serviceRequestTitle__c FROM BMCServiceDesk__SRM_RequestDefinition__c WHERE Id ='a3Y280000006mNmEAI'

      08:28:27.39 (518772371)|SOQL_EXECUTE_END|[144]|Rows:1

      08:28:27.39 (520377572)|SOQL_EXECUTE_BEGIN|[97]|Aggregations:0|select Id,name,templateFor__c,inactive__c,systemTemplate__c,HasRecurrence__c,Recurrence_Type__c,RecurrenceStartDate__c,RecurrenceMonthOfYear__c,RecurrenceInterval__c,RecurrenceInstance__c,RecurrenceEndDate__c,RecurrenceDayOfWeekMask__c,RecurrenceDayOfMonth__c,RecurrenceHour__c,RecurrenceMinutes__c,Recurrence__c from  SYSTemplate__c where (name IN :Names or id IN:Ids)

      08:28:27.39 (523990773)|SOQL_EXECUTE_END|[97]|Rows:1

      08:28:27.39 (526918467)|SOQL_EXECUTE_BEGIN|[144]|Aggregations:0|SELECT Id, name, FKClient__c, FKUrgency__r.Id FROM BMCServiceDesk__ClientUrgency__c WHERE FKUrgency__r.inactive__c = false and FKClient__c in ('00528000004U3CjAAK')

      08:28:27.39 (531658553)|SOQL_EXECUTE_END|[144]|Rows:0

      08:28:27.39 (533401751)|SOQL_EXECUTE_BEGIN|[144]|Aggregations:0|SELECT Id, name,inactive__c,AvailableForIncidents__c,FKUrgency__r.Id,AvailableForServiceCatalog__c FROM BMCServiceDesk__Category__c WHERE Id in ('a1D28000001CPQ1EAO')

      08:28:27.39 (536128483)|SOQL_EXECUTE_END|[144]|Rows:1

      08:28:27.39 (553611011)|SOQL_EXECUTE_BEGIN|[476]|Aggregations:0|SELECT Id, Name, Contact.Accountid, Account_ID__c, Account_Name__c, Phone, ManagerId FROM User WHERE Id = :tmpVar1

      08:28:27.39 (559741512)|SOQL_EXECUTE_END|[476]|Rows:1

      08:28:27.39 (560473286)|SOQL_EXECUTE_BEGIN|[498]|Aggregations:0|SELECT Id FROM Account WHERE Id = :tmpVar1 LIMIT 1000

      08:28:27.39 (563858856)|SOQL_EXECUTE_END|[498]|Rows:1

      08:28:27.39 (565561321)|SOQL_EXECUTE_BEGIN|[295]|Aggregations:0|SELECT Id,name,state__c,inactive__c,appliesToIncident__c,defaultStatus__c FROM Status__c WHERE inactive__c = false ORDER BY defaultstatus__c DESC,appliestoincident__c DESC LIMIT 500

      08:28:27.39 (569256040)|SOQL_EXECUTE_END|[295]|Rows:47

      08:28:27.39 (572771828)|SOQL_EXECUTE_BEGIN|[417]|Aggregations:0|SELECT id, Name FROM Group WHERE id IN :tmpVar1

      08:28:27.39 (574606333)|SOQL_EXECUTE_END|[417]|Rows:1

      08:28:27.575 (575310825)|CUMULATIVE_LIMIT_USAGE

      08:28:27.575 (575310825)|LIMIT_USAGE_FOR_NS|(default)|

        Number of SOQL queries: 0 out of 100

        Number of query rows: 0 out of 50000

        Number of SOSL queries: 0 out of 20

        Number of DML statements: 0 out of 150

        Number of DML rows: 0 out of 10000

        Maximum CPU time: 417 out of 10000

        Maximum heap size: 0 out of 6000000

        Number of callouts: 0 out of 100

        Number of Email Invocations: 0 out of 10

        Number of future calls: 0 out of 50

        Number of queueable jobs added to the queue: 0 out of 50

        Number of Mobile Apex push calls: 0 out of 10

       

       

      08:28:27.575 (575310825)|LIMIT_USAGE_FOR_NS|BMCServiceDesk|

        Number of SOQL queries: 27 out of 100

        Number of query rows: 169 out of 50000

        Number of SOSL queries: 0 out of 20

        Number of DML statements: 3 out of 150

        Number of DML rows: 12 out of 10000

        Maximum CPU time: 0 out of 10000

        Maximum heap size: 0 out of 6000000

        Number of callouts: 0 out of 100

        Number of Email Invocations: 0 out of 10

        Number of future calls: 0 out of 50

        Number of queueable jobs added to the queue: 0 out of 50

        Number of Mobile Apex push calls: 0 out of 10

       

       

      08:28:27.575 (575310825)|CUMULATIVE_LIMIT_USAGE_END

       

       

      08:28:27.580 (580823483)|CODE_UNIT_STARTED|[EXTERNAL]|01q28000000C278|GlobeStatusWorkflowOnCreate on Incident trigger event BeforeInsert|__sfdc_trigger/GlobeStatusWorkflowOnCreate

      08:28:27.581 (581178737)|CUMULATIVE_LIMIT_USAGE

      08:28:27.581 (581178737)|LIMIT_USAGE_FOR_NS|(default)|

        Number of SOQL queries: 0 out of 100

        Number of query rows: 0 out of 50000

        Number of SOSL queries: 0 out of 20

        Number of DML statements: 0 out of 150

        Number of DML rows: 0 out of 10000

        Maximum CPU time: 417 out of 10000

        Maximum heap size: 0 out of 6000000

        Number of callouts: 0 out of 100

        Number of Email Invocations: 0 out of 10

        Number of future calls: 0 out of 50

        Number of queueable jobs added to the queue: 0 out of 50

        Number of Mobile Apex push calls: 0 out of 10

       

       

      08:28:27.581 (581178737)|LIMIT_USAGE_FOR_NS|BMCServiceDesk|

        Number of SOQL queries: 27 out of 100

        Number of query rows: 169 out of 50000

        Number of SOSL queries: 0 out of 20

        Number of DML statements: 3 out of 150

        Number of DML rows: 12 out of 10000

        Maximum CPU time: 0 out of 10000

        Maximum heap size: 0 out of 6000000

        Number of callouts: 0 out of 100

        Number of Email Invocations: 0 out of 10

        Number of future calls: 0 out of 50

        Number of queueable jobs added to the queue: 0 out of 50

        Number of Mobile Apex push calls: 0 out of 10

       

       

      08:28:27.581 (581178737)|TOTAL_EMAIL_RECIPIENTS_QUEUED|0

      08:28:27.581 (581178737)|STATIC_VARIABLE_LIST|

        int:BYTES:0

        int:BYTES:0

        int:BYTES:0

        char[]:DigitOnes:0

        char[]:DigitTens:0

        Boolean:FALSE:0

        int:MAX_EXPONENT:0

        double:MAX_VALUE:0

        int:MAX_VALUE:0

        long:MAX_VALUE:0

        int:MIN_EXPONENT:0

        double:MIN_NORMAL:0

        double:MIN_VALUE:0

        int:MIN_VALUE:0

        long:MIN_VALUE:0

        double:NEGATIVE_INFINITY:0

        double:NaN:0

        double:POSITIVE_INFINITY:0

        int:SIZE:0

        int:SIZE:0

        int:SIZE:0

        Boolean:TRUE:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_static_AND_OPERATOR:0

        Boolean:_static_BE_SKIP_CI_CLIENT_DUP_CHECK:0

        Boolean:_static_CATEGORY_TRIGGER_FIRST_RUN_COMPLETE:0

        Boolean:_static_CHANGE_LINKED_TO_SRD:0

        Boolean:_static_CHANGE_TRIGGER_ALL_TASKS_CLOSED:0

        Boolean:_static_CHANGE_TRIGGER_FIRST_RUN_COMPLETE:0

        Integer:_static_CHARTTYPE_BAR2D:0

        String:_static_CHARTTYPE_BAR2D_FLASH_FILENAME:0

        String:_static_CHARTTYPE_BAR2D_STR:0

        Integer:_static_CHARTTYPE_COLUMN3D:0

        String:_static_CHARTTYPE_COLUMN3D_FLASH_FILENAME:0

        String:_static_CHARTTYPE_COLUMN3D_STR:0

        Integer:_static_CHARTTYPE_PIE3D:0

        String:_static_CHARTTYPE_PIE3D_FLASH_FILENAME:0

        String:_static_CHARTTYPE_PIE3D_STR:0

        Boolean:_static_CHAT_USER_UPDATE:0

        String:_static_CLOSE_BRACKET:0

        String:_static_COMPLETION_TIME:0

        Integer:_static_CR_TRIGGER_EXECUTION_COUNT:0

        String:_static_CUSTOMERPORTALMANAGER:0

        String:_static_CUSTOMERPORTALMANAGERCUSTOM:0

        String:_static_DATE_FORMAT:0

        String:_static_DAYVIEW:0

        Integer:_static_DAYVIEWINDEX:0

        BusinessHours:_static_DEFAULT_BUSINESS_HOURS:0

        String:_static_DML_DELETE:0

        String:_static_DML_INSERT:0

        String:_static_DML_UPDATE:0

        String:_static_DZHE:0

        Double:_static_E:0

        String:_static_EF:0

        String:_static_FIELD_INFO_SEPARATOR:0

        String:_static_FIELD_SEPARATOR:0

        Boolean:_static_INCIDENT_ALL_TASKS_CLOSED:0

        Integer:_static_INCIDENT_TRIGGER_EXECUTION_COUNT:0

        Boolean:_static_INCIDENT_TRIGGER_FIRST_RUN_COMPLETE:0

        Id:_static_INCIDENT_TRIGGER_LAST_APPLIED_TEMPLATE_ID:0

        Boolean:_static_INCIDENT_UPDATED_FROM_TIME_TO_CLOSE:0

        String:_static_INITIATION_TIME:0

        Boolean:_static_IS_FINEST_LOGGING_ENABLE:0

        Boolean:_static_IS_INC_TOTALTIME_SPEND_CALCULATED:0

        Boolean:_static_IS_LOGGING_ENABLE:0

        Integer:_static_IS_SKIP_CR_TRIGGER_EXECUTION:0

        Integer:_static_IS_SKIP_INCIDENT_TRIGGER_EXECUTION:0

        Integer:_static_IS_SKIP_PROBLEM_TRIGGER_EXECUTION:0

        Integer:_static_IS_SKIP_TASK_TRIGGER_EXECUTION:0

        Boolean:_static_IncidentExecuteOnlyOnce:0

        String:_static_InsufficientAccessMsgString:0

        List<String>:_static_JSON_NONPARSERCHARS:0

        List<String>:_static_JSON_REPLACECHARS:0

        String:_static_JS_DATE_FORMAT:0

        String:_static_Link:0

        Integer:_static_MAX_RECORDTAB_COUNT:0

        Integer:_static_MAX_STANDARD_ATTACHMENT_SIZE:0

        String:_static_MAX_STANDARD_FILE_SIZE:0

        String:_static_MODULENAME_BROADCAST:0

        String:_static_MODULENAME_CHANGE:0

        String:_static_MODULENAME_CI:0

        String:_static_MODULENAME_FAQ:0

        String:_static_MODULENAME_INCIDENT:0

        String:_static_MODULENAME_PROBLEM:0

        String:_static_MODULENAME_TASK:0

        String:_static_MONTHVIEW:0

        Integer:_static_MONTHVIEWINDEX:0

        String:_static_MaintenanceNumber:0

        String:_static_NONE_OPERATOR:0

        String:_static_NONPRINT:0

        String:_static_NONPRINT:0

        String:_static_OPEN_BRACKET:0

        String:_static_OR_OPERATOR:0

        String:_static_PAUSE_CONDITION:0

        String:_static_PE:0

        String:_static_PE:0

        Double:_static_PI:0

        Boolean:_static_PROBLEM_TRIGGER_ALL_TASKS_CLOSED:0

        Boolean:_static_PROBLEM_TRIGGER_FIRST_RUN_COMPLETE:0

        Boolean:_static_PROP_COMMIT_ERROR_TO_DATABASE:0

        String:_static_PatchNumber:0

        String:_static_Patchversion:0

        Boolean:_static_PostInstall:0

        Boolean:_static_Processtemplatecreated:0

        String:_static_QUAL_CONDITION:0

        String:_static_RESOLOUTION_TIME:0

        String:_static_RESPONSE_TIME:0

        List<String>:_static_RFInstallEmailRecipient:0

        String:_static_ReleaseNumber:0

        String:_static_SKIP_CR_TRIGGER_REASON:0

        String:_static_SKIP_INCIDENT_TRIGGER_REASON:0

        String:_static_SKIP_PROBLEM_TRIGGER_REASON:0

        String:_static_SKIP_TASK_TRIGGER_REASON:0

        String:_static_STANDARDUSER:0

        String:_static_START_CONDITION:0

        Id:_static_STATUSCACHE_defClosed:0

        Id:_static_STATUSCACHE_defOpen:0

        Set<Id>:_static_STATUSCACHE_incidentAcknowledgedStatuses:0

        Map<Id,BMCServiceDesk__Status__c>:_static_STATUSCACHE_statusMap:0

        String:_static_STOP_CONDITION:0

        Integer:_static_TASK_TRIGGER_EXECUTION_COUNT:0

        Boolean:_static_TASK_TRIGGER_FIRST_RUN_COMPLETE:0

        Boolean:_static_USERNAME_DATETIME_ADDED_IN_NOTES_INCIDENT_HISTORY:0

        String:_static_Unlink:0

        String:_static_Version:0

        String:_static_WEEKVIEW:0

        Integer:_static_WEEKVIEWINDEX:0

        Boolean:_static_automatedTaskCreation:0

        BusinessHours:_static_bHours:0

        List<Id>:_static_changeIds:0

        String:_static_checkBoxType:0

        String:_static_condition:0

        String:_static_dateTimeType:0

        String:_static_dateType:0

        Map<String,Map<String,Schema.SObjectField>>:_static_fieldsDescMap:0

        Map<String,Schema.SObjectField>:_static_fieldsMap:0

        String:_static_headerSectionType:0

        Boolean:_static_inFutureContext:0

        Boolean:_static_incRecursiveCall:0

        Boolean:_static_insertInc:0

        Integer:_static_instance_cnt:0

        Boolean:_static_isEditedServiceRequest:0

        String:_static_isFlattenedCmdbStr:0

        Boolean:_static_isIncidentFromSF1SS:0

        Boolean:_static_isRecordInApproval:0

        Boolean:_static_isRecurrenceSeriesInsert:0

        Boolean:_static_isTemplateAppliedFromConsole:0

        List<SObject>:_static_logRecordsNeedToBeInserted:0

        String:_static_lookupType:0

        Map<String,BMCServiceDesk.DynamicInputType>:_static_mapDynamicInputType:0

        Boolean:_static_markAsOld:0

        String:_static_numberType:0

        String:_static_orgNamespace:0

        String:_static_p_LastOOTBVersion:0

        String:_static_picklistType:0

        List<Id>:_static_problemIds:0

        String:_static_radioButtonType:0

        Boolean:_static_recursiveCall:0

        String:_static_richtextAreaType:0

        Boolean:_static_run:0

        Boolean:_static_showJapaneseHelp:0

        String:_static_strNameSpace:0

        String:_static_textAreaType:0

        String:_static_textFieldType:0

        Integer:_static_thaiLocaleYrAdjustment:0

        List<String>:_static_traceRecordsNeedToBeInserted:0

        Boolean:_static_updateInBatch:0

        char[]:digits:0

        long:serialVersionUID:0

        long:serialVersionUID:0

        long:serialVersionUID:0

        long:serialVersionUID:0

        int[]:sizeTable:0

       

       

      08:28:27.581 (581178737)|CUMULATIVE_LIMIT_USAGE_END

       

       

      08:28:27.39 (650039780)|SOQL_EXECUTE_BEGIN|[97]|Aggregations:0|select Id,name,templateFor__c,inactive__c,systemTemplate__c,HasRecurrence__c,Recurrence_Type__c,RecurrenceStartDate__c,RecurrenceMonthOfYear__c,RecurrenceInterval__c,RecurrenceInstance__c,RecurrenceEndDate__c,RecurrenceDayOfWeekMask__c,RecurrenceDayOfMonth__c,RecurrenceHour__c,RecurrenceMinutes__c,Recurrence__c from  SYSTemplate__c where (name IN :Names or id IN:Ids)

      08:28:27.39 (653088614)|SOQL_EXECUTE_END|[97]|Rows:1

      08:28:27.39 (654552037)|SOQL_EXECUTE_BEGIN|[144]|Aggregations:0|SELECT name,id,linkedTemplateId__c,orderNumber__c,parentTemplateId__c,parentTemplateId__r.Ignore_Execution_Order__c FROM BMCServiceDesk__SYSTemplateLink__c WHERE parentTemplateId__c in('a2028000000U7SXAA0')

      08:28:27.39 (657927035)|SOQL_EXECUTE_END|[144]|Rows:0

      08:28:27.39 (659564479)|SOQL_EXECUTE_BEGIN|[2476]|Aggregations:0|SELECT Id FROM Incident_Manifest__c WHERE (FKIncident__c = :tmpVar1 AND FKTemplate_Linking__c != NULL AND FKFuture_Tasks__c != NULL)

      08:28:27.39 (664426103)|SOQL_EXECUTE_END|[2476]|Rows:0

      08:28:27.39 (669923502)|SOQL_EXECUTE_BEGIN|[20]|Aggregations:0|SELECT Id, isactive, Profile.UserLicense.Name, Profile.UserLicense.LicenseDefinitionKey, ProfileId FROM user WHERE (IsActive = TRUE AND Id IN :tmpVar1)

      08:28:27.39 (681179318)|SOQL_EXECUTE_END|[20]|Rows:1

      08:28:27.39 (682915718)|DML_BEGIN|[135]|Op:Insert|Type:BMCServiceDesk__Incident__Share|Rows:1

      08:28:27.39 (695652302)|DML_END|[135]

      08:28:27.39 (708044564)|SOQL_EXECUTE_BEGIN|[284]|Aggregations:0|SELECT id, FKSLA__c, FKAccount__c FROM SLA_Account_Link__c WHERE FKAccount__c = :tmpVar1 LIMIT 2000

      08:28:27.39 (711588511)|SOQL_EXECUTE_END|[284]|Rows:6

      08:28:27.39 (715482014)|SOQL_EXECUTE_BEGIN|[305]|Aggregations:0|SELECT FKSLA__c FROM SLA_Account_Link__c WHERE (Name != NULL AND FKSLA__r.Inactive__c != TRUE) GROUP BY FKSLA__c LIMIT :tmpVar1

      08:28:27.39 (719316355)|SOQL_EXECUTE_END|[305]|Rows:6

      08:28:27.39 (721174106)|SOQL_EXECUTE_BEGIN|[215]|Aggregations:0|SELECT id FROM BMCServiceDesk__ServiceLevelAgreement__c WHERE  Inactive__c = false  Limit 2000

      08:28:27.39 (723694016)|SOQL_EXECUTE_END|[215]|Rows:13

      08:28:27.39 (726504286)|SOQL_EXECUTE_BEGIN|[144]|Aggregations:0|SELECT Id,Name,FKSLA__c,FKSLA__r.FKBusinessService__c,FKSLA__r.FKAccount__c,FKSLA__r.lastmodifieddate,Postfix_ST_Criteria_Advanced_Expression__c,Postfix_Start_Clock_Advanced_Expression__c,Postfix_Stop_Clock_Advanced_Expression__c,Postfix_Pause_Clock_Advanced_Expression__c,ST_Criteria_Advanced_Expression__c,Start_Clock_Advanced_Expression__c,Stop_Clock_Advanced_Expression__c,Pause_Clock_Advanced_Expression__c,FKSupport_Hours__c,Target__c,BusinessDays__c,target_type__c,lastmodifieddate,FKSLA__r.toAllAccounts__c,FKSLA__r.effectiveUntil__c,Use_Account_Business_Hours__c FROM BMCServiceDesk__Service_Target__c WHERE  FKSLA__r.inactive__c = false AND inactive__c = false AND Applies_To__c = 'Incident__c' AND FKSLA__r.effectiveFrom__c <=2018-12-27T00:28:27.000Z AND FKSLA__r.effectiveUntil__c >=2018-12-27T00:28:27.000Z AND FKSLA__r.FKBusinessService__c IN ('a0G2800000LqcpKEAR')AND ( FKSLA__c IN ('a2f0K000004JR4eQAG','a2f0K000004JR4tQAG','a2f0K000004JR4KQAW','a2f0K000004JR4jQAG','a2f0K000004JR4ZQAW','a2f0K000004JR4UQAW','a2f280000005bJ9AAI','a2f280000005bJAAAY','a2f280000005bJBAAY','a2f280000005bJCAAY','a2f280000005bJDAAY','a2f280000005bJEAAY','a2f280000005bJFAAY') OR FKSLA__r.toAllAccounts__c = true)

      08:28:27.39 (733203362)|SOQL_EXECUTE_END|[144]|Rows:0

      08:28:27.39 (735253653)|SOQL_EXECUTE_BEGIN|[144]|Aggregations:0|SELECT Id,Name,FKSLA__c,FKSLA__r.FKBusinessService__c,FKSLA__r.FKAccount__c,FKSLA__r.lastmodifieddate,Postfix_ST_Criteria_Advanced_Expression__c,Postfix_Start_Clock_Advanced_Expression__c,Postfix_Stop_Clock_Advanced_Expression__c,Postfix_Pause_Clock_Advanced_Expression__c,ST_Criteria_Advanced_Expression__c,Start_Clock_Advanced_Expression__c,Stop_Clock_Advanced_Expression__c,Pause_Clock_Advanced_Expression__c,FKSupport_Hours__c,Target__c,BusinessDays__c,target_type__c,lastmodifieddate,FKSLA__r.toAllAccounts__c,FKSLA__r.effectiveUntil__c,Use_Account_Business_Hours__c FROM BMCServiceDesk__Service_Target__c WHERE  FKSLA__r.inactive__c = false AND inactive__c = false AND Applies_To__c = 'Incident__c' AND FKSLA__r.effectiveFrom__c <=2018-12-27T00:28:27.000Z AND FKSLA__r.effectiveUntil__c >=2018-12-27T00:28:27.000Z AND FKSLA__r.FKBusinessService__c IN (null)AND ( FKSLA__c IN ('a2f0K000004JR4eQAG','a2f0K000004JR4tQAG','a2f0K000004JR4KQAW','a2f0K000004JR4jQAG','a2f0K000004JR4ZQAW','a2f0K000004JR4UQAW','a2f280000005bJ9AAI','a2f280000005bJAAAY','a2f280000005bJBAAY','a2f280000005bJCAAY','a2f280000005bJDAAY','a2f280000005bJEAAY','a2f280000005bJFAAY') OR FKSLA__r.toAllAccounts__c = true)

      08:28:27.39 (745298214)|SOQL_EXECUTE_END|[144]|Rows:26

      08:28:27.39 (754794428)|SOQL_EXECUTE_BEGIN|[144]|Aggregations:0|SELECT fkstatus__c,fkstatus__r.name,state__c,inactive__c,fkpriority__r.name,duedatetime__c,Note__c,openDateTime__c,respondeddatetime__c,queue__c,system_priority__c FROM BMCServiceDesk__Incident__c WHERE Id IN ('a1T0K000003bqCaUAI')

      08:28:27.39 (767469943)|SOQL_EXECUTE_END|[144]|Rows:1

      08:28:27.39 (793948597)|SOQL_EXECUTE_BEGIN|[989]|Aggregations:0|SELECT FKClient__r.Account_ID__c, FKClient__r.Contact.AccountId FROM Incident__c WHERE id = :tmpVar1 LIMIT 500

      08:28:27.39 (809178219)|SOQL_EXECUTE_END|[989]|Rows:1

      08:28:27.39 (809992140)|SOQL_EXECUTE_BEGIN|[1009]|Aggregations:0|SELECT id, Business_Hour__c FROM Account WHERE id = :tmpVar1 LIMIT 500

      08:28:27.39 (813342876)|SOQL_EXECUTE_END|[1009]|Rows:1

      08:28:27.39 (818276657)|SOQL_EXECUTE_BEGIN|[144]|Aggregations:0|SELECT Id, Name, FKRequestDefinition__c, FKRequestDetail__c, inactive__c, FKRequestDetail__r.approvalRequired__c,FKRequestDetail__r.FKClient__c, approved__c,FKClient__c FROM BMCServiceDesk__Incident__c WHERE Id = 'a1T0K000003bqCaUAI'

      08:28:27.39 (824912511)|SOQL_EXECUTE_END|[144]|Rows:1

      08:28:27.39 (837350730)|DML_BEGIN|[178]|Op:Process|Type:ProcessRequest|Rows:1

      08:28:27.39 (885251697)|SOQL_EXECUTE_BEGIN|[144]|Aggregations:0|SELECT Id,name,FKIncident__c FROM BMCServiceDesk__Task__c WHERE FKIncident__c in ('a1T0K000003bqCaUAI')and state__c =true and inactive__c =false

      08:28:27.39 (890574184)|SOQL_EXECUTE_END|[144]|Rows:0

      08:28:27.39 (892377546)|SOQL_EXECUTE_BEGIN|[97]|Aggregations:0|select Id,name,templateFor__c,inactive__c,systemTemplate__c,HasRecurrence__c,Recurrence_Type__c,RecurrenceStartDate__c,RecurrenceMonthOfYear__c,RecurrenceInterval__c,RecurrenceInstance__c,RecurrenceEndDate__c,RecurrenceDayOfWeekMask__c,RecurrenceDayOfMonth__c,RecurrenceHour__c,RecurrenceMinutes__c,Recurrence__c from  SYSTemplate__c where (name IN :Names or id IN:Ids)

      08:28:27.39 (896966141)|SOQL_EXECUTE_END|[97]|Rows:1

      08:28:27.39 (899230178)|SOQL_EXECUTE_BEGIN|[144]|Aggregations:0|SELECT fieldName__c ,fieldValue__c ,fieldId__c,FKSYSTemplate__c FROM BMCServiceDesk__SYSTemplateFieldInfo__c WHERE FKSYSTemplate__c in ('a200K000000UMbTQAW')

      08:28:27.39 (903027701)|SOQL_EXECUTE_END|[144]|Rows:2

      08:28:27.39 (906146300)|SOQL_EXECUTE_BEGIN|[2172]|Aggregations:0|SELECT COUNT(Id) TotalTargets, FKIncident__c ParentIncident FROM Incident_Service_Target__c WHERE (FKIncident__c = :tmpVar1 AND (IsCanceled__c != TRUE AND ClockState__c != 'Not Started' AND TargetType__c = 'ResolutionTime')) GROUP BY FKIncident__c

      08:28:27.39 (913267780)|SOQL_EXECUTE_END|[2172]|Rows:0

      08:28:27.39 (914649570)|SOQL_EXECUTE_BEGIN|[144]|Aggregations:0|SELECT Id, name,inactive__c,AvailableForIncidents__c,FKUrgency__r.Id,AvailableForServiceCatalog__c FROM BMCServiceDesk__Category__c WHERE Id in ('a1D28000001CPQ1EAO')

      08:28:27.39 (917354056)|SOQL_EXECUTE_END|[144]|Rows:1

      08:28:27.39 (922003759)|SOQL_EXECUTE_BEGIN|[2661]|Aggregations:0|SELECT id, FKIncident__c, FKTask__r.state__c, FKTask__r.inactive__c, fkstatus__c, order__c, template_order__c, FKChange_Request__r.state__c, FKChange_Request__r.inactive__c FROM Incident_Manifest__c WHERE FKIncident__c = :tmpVar1 ORDER BY FKIncident__c ASC NULLS FIRST

      08:28:27.39 (929633500)|SOQL_EXECUTE_END|[2661]|Rows:0

      08:28:27.39 (931278917)|SOQL_EXECUTE_BEGIN|[239]|Aggregations:0|SELECT id, Profile.PermissionsModifyAllData, IsRemedyForceAdministrator__c, IsStaffUser__c FROM User WHERE id = :tmpVar1

      08:28:27.39 (939994281)|SOQL_EXECUTE_END|[239]|Rows:1

      08:28:27.39 (940688410)|SOQL_EXECUTE_BEGIN|[126]|Aggregations:0|SELECT id, UserOrGroupId FROM GroupMember WHERE (UserOrGroupId = :tmpVar1 AND GroupId = :tmpVar2) LIMIT 1

      08:28:27.39 (942569715)|SOQL_EXECUTE_END|[126]|Rows:0

      08:28:27.39 (943965243)|SOQL_EXECUTE_BEGIN|[417]|Aggregations:0|SELECT id, Name FROM Group WHERE id IN :tmpVar1

      08:28:27.39 (945563096)|SOQL_EXECUTE_END|[417]|Rows:1

      08:28:27.947 (947391373)|CUMULATIVE_LIMIT_USAGE

      08:28:27.947 (947391373)|LIMIT_USAGE_FOR_NS|(default)|

        Number of SOQL queries: 0 out of 100

        Number of query rows: 0 out of 50000

        Number of SOSL queries: 0 out of 20

        Number of DML statements: 0 out of 150

        Number of DML rows: 0 out of 10000

        Maximum CPU time: 569 out of 10000

        Maximum heap size: 0 out of 6000000

        Number of callouts: 0 out of 100

        Number of Email Invocations: 0 out of 10

        Number of future calls: 0 out of 50

        Number of queueable jobs added to the queue: 0 out of 50

        Number of Mobile Apex push calls: 0 out of 10

       

       

      08:28:27.947 (947391373)|LIMIT_USAGE_FOR_NS|BMCServiceDesk|

        Number of SOQL queries: 49 out of 100

        Number of query rows: 232 out of 50000

        Number of SOSL queries: 0 out of 20

        Number of DML statements: 5 out of 150

        Number of DML rows: 14 out of 10000

        Maximum CPU time: 0 out of 10000

        Maximum heap size: 0 out of 6000000

        Number of callouts: 0 out of 100

        Number of Email Invocations: 0 out of 10

        Number of future calls: 0 out of 50

        Number of queueable jobs added to the queue: 0 out of 50

        Number of Mobile Apex push calls: 0 out of 10

       

       

      08:28:27.947 (947391373)|CUMULATIVE_LIMIT_USAGE_END

       

       

      08:28:27.952 (952193565)|CODE_UNIT_STARTED|[EXTERNAL]|01q28000000C277|GlobeInsertStaging on Incident trigger event BeforeUpdate|__sfdc_trigger/GlobeInsertStaging

      08:28:27.952 (953409999)|SOQL_EXECUTE_BEGIN|[43]|Aggregations:0|SELECT Queue_Id__c, Queue_Name__c, Update_Interface__c, Create_Interface__c FROM Queue_Conversion__mdt

      08:28:27.952 (957606601)|SOQL_EXECUTE_END|[43]|Rows:3

      08:28:27.952 (958018623)|USER_DEBUG|[45]|DEBUG|queue name:Amdocs Global

      queue Id:00G28000002DtDL

      08:28:27.952 (958068756)|USER_DEBUG|[45]|DEBUG|queue name:Service Desk

      queue Id:00G28000002DtDT

      08:28:27.952 (958100728)|USER_DEBUG|[45]|DEBUG|queue name:Service_Desk

      queue Id:00G28000002DtDT

      08:28:27.952 (960036748)|SOQL_EXECUTE_BEGIN|[100]|Aggregations:0|SELECT COUNT(name) countRecord FROM UTS_Incident_Staging__c WHERE (Incident_Number__c = :tmpVar1 AND Staging_Type__c = 'OUTBOUND' AND Staging_Status__c = 'ACTIVE')

      08:28:27.952 (966278553)|SOQL_EXECUTE_END|[100]|Rows:1

      08:28:27.966 (966520140)|CUMULATIVE_LIMIT_USAGE

      08:28:27.966 (966520140)|LIMIT_USAGE_FOR_NS|(default)|

        Number of SOQL queries: 1 out of 100

        Number of query rows: 4 out of 50000

        Number of SOSL queries: 0 out of 20

        Number of DML statements: 0 out of 150

        Number of DML rows: 0 out of 10000

        Maximum CPU time: 569 out of 10000

        Maximum heap size: 0 out of 6000000

        Number of callouts: 0 out of 100

        Number of Email Invocations: 0 out of 10

        Number of future calls: 0 out of 50

        Number of queueable jobs added to the queue: 0 out of 50

        Number of Mobile Apex push calls: 0 out of 10

       

       

      08:28:27.966 (966520140)|LIMIT_USAGE_FOR_NS|BMCServiceDesk|

        Number of SOQL queries: 49 out of 100

        Number of query rows: 232 out of 50000

        Number of SOSL queries: 0 out of 20

        Number of DML statements: 5 out of 150

        Number of DML rows: 14 out of 10000

        Maximum CPU time: 0 out of 10000

        Maximum heap size: 0 out of 6000000

        Number of callouts: 0 out of 100

        Number of Email Invocations: 0 out of 10

        Number of future calls: 0 out of 50

        Number of queueable jobs added to the queue: 0 out of 50

        Number of Mobile Apex push calls: 0 out of 10

       

       

      08:28:27.966 (966520140)|TOTAL_EMAIL_RECIPIENTS_QUEUED|0

      08:28:27.966 (966520140)|STATIC_VARIABLE_LIST|

        int:BYTES:0

        int:BYTES:0

        int:BYTES:0

        char[]:DigitOnes:0

        char[]:DigitTens:0

        Boolean:FALSE:0

        int:MAX_EXPONENT:0

        double:MAX_VALUE:0

        int:MAX_VALUE:0

        long:MAX_VALUE:0

        int:MIN_EXPONENT:0

        double:MIN_NORMAL:0

        double:MIN_VALUE:0

        int:MIN_VALUE:0

        long:MIN_VALUE:0

        double:NEGATIVE_INFINITY:0

        double:NaN:0

        double:POSITIVE_INFINITY:0

        int:SIZE:0

        int:SIZE:0

        int:SIZE:0

        Boolean:TRUE:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcParameterizedTypes:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_static_AND_OPERATOR:0

        Boolean:_static_BE_SKIP_CI_CLIENT_DUP_CHECK:0

        Boolean:_static_CATEGORY_TRIGGER_FIRST_RUN_COMPLETE:0

        Boolean:_static_CHANGE_LINKED_TO_SRD:0

        Boolean:_static_CHANGE_TRIGGER_ALL_TASKS_CLOSED:0

        Boolean:_static_CHANGE_TRIGGER_FIRST_RUN_COMPLETE:0

        Integer:_static_CHARTTYPE_BAR2D:0

        String:_static_CHARTTYPE_BAR2D_FLASH_FILENAME:0

        String:_static_CHARTTYPE_BAR2D_STR:0

        Integer:_static_CHARTTYPE_COLUMN3D:0

        String:_static_CHARTTYPE_COLUMN3D_FLASH_FILENAME:0

        String:_static_CHARTTYPE_COLUMN3D_STR:0

        Integer:_static_CHARTTYPE_PIE3D:0

        String:_static_CHARTTYPE_PIE3D_FLASH_FILENAME:0

        String:_static_CHARTTYPE_PIE3D_STR:0

        Boolean:_static_CHAT_USER_UPDATE:0

        String:_static_CLOCK_NOT_STARTED:0

        String:_static_CLOCK_PAUSED:0

        String:_static_CLOCK_RUNNING:0

        String:_static_CLOCK_STOPPED:0

        String:_static_CLOSE_BRACKET:0

        String:_static_COMPLETION_TIME:0

        Integer:_static_CR_TRIGGER_EXECUTION_COUNT:0

        User:_static_CURRENT_USER:0

        String:_static_CUSTOMERPORTALMANAGER:0

        String:_static_CUSTOMERPORTALMANAGERCUSTOM:0

        String:_static_DATE_FORMAT:0

        String:_static_DAYVIEW:0

        Integer:_static_DAYVIEWINDEX:0

        BusinessHours:_static_DEFAULT_BUSINESS_HOURS:0

        String:_static_DML_DELETE:0

        String:_static_DML_INSERT:0

        String:_static_DML_UPDATE:0

        String:_static_DZHE:0

        Double:_static_E:0

        String:_static_EF:0

        String:_static_FIELD_INFO_SEPARATOR:0

        String:_static_FIELD_SEPARATOR:0

        Boolean:_static_INCIDENT_ALL_TASKS_CLOSED:0

        Integer:_static_INCIDENT_TRIGGER_EXECUTION_COUNT:0

        Boolean:_static_INCIDENT_TRIGGER_FIRST_RUN_COMPLETE:0

        Id:_static_INCIDENT_TRIGGER_LAST_APPLIED_TEMPLATE_ID:0

        Boolean:_static_INCIDENT_UPDATED_FROM_TIME_TO_CLOSE:0

        String:_static_INITIATION_TIME:0

        Boolean:_static_IS_FINEST_LOGGING_ENABLE:0

        Boolean:_static_IS_INC_TOTALTIME_SPEND_CALCULATED:0

        Boolean:_static_IS_LOGGING_ENABLE:0

        Integer:_static_IS_SKIP_CR_TRIGGER_EXECUTION:0

        Integer:_static_IS_SKIP_INCIDENT_TRIGGER_EXECUTION:0

        Integer:_static_IS_SKIP_PROBLEM_TRIGGER_EXECUTION:0

        Integer:_static_IS_SKIP_TASK_TRIGGER_EXECUTION:0

        Boolean:_static_IncidentExecuteOnlyOnce:0

        String:_static_InsufficientAccessMsgString:0

        List<String>:_static_JSON_NONPARSERCHARS:0

        List<String>:_static_JSON_REPLACECHARS:0

        String:_static_JS_DATE_FORMAT:0

        String:_static_Link:0

        Integer:_static_MAX_RECORDTAB_COUNT:0

        Integer:_static_MAX_STANDARD_ATTACHMENT_SIZE:0

        String:_static_MAX_STANDARD_FILE_SIZE:0

        String:_static_MODULENAME_BROADCAST:0

        String:_static_MODULENAME_CHANGE:0

        String:_static_MODULENAME_CI:0

        String:_static_MODULENAME_FAQ:0

        String:_static_MODULENAME_INCIDENT:0

        String:_static_MODULENAME_PROBLEM:0

        String:_static_MODULENAME_TASK:0

        String:_static_MONTHVIEW:0

        Integer:_static_MONTHVIEWINDEX:0

        String:_static_MaintenanceNumber:0

        String:_static_NONE_OPERATOR:0

        String:_static_NONPRINT:0

        String:_static_NONPRINT:0

        String:_static_OPEN_BRACKET:0

        String:_static_OR_OPERATOR:0

        String:_static_PAUSE_CONDITION:0

        String:_static_PCG_ENABLED:0

        String:_static_PCG_PREFIX:0

        String:_static_PE:0

        String:_static_PE:0

        Double:_static_PI:0

        Boolean:_static_PROBLEM_TRIGGER_ALL_TASKS_CLOSED:0

        Boolean:_static_PROBLEM_TRIGGER_FIRST_RUN_COMPLETE:0

        Boolean:_static_PROP_COMMIT_ERROR_TO_DATABASE:0

        String:_static_PatchNumber:0

        String:_static_Patchversion:0

        Boolean:_static_PostInstall:0

        Boolean:_static_Processtemplatecreated:0

        String:_static_QUAL_CONDITION:0

        String:_static_RESOLOUTION_TIME:0

        String:_static_RESPONSE_TIME:0

        List<String>:_static_RFInstallEmailRecipient:0

        String:_static_ReleaseNumber:0

        String:_static_SKIP_CR_TRIGGER_REASON:0

        String:_static_SKIP_INCIDENT_TRIGGER_REASON:0

        String:_static_SKIP_PROBLEM_TRIGGER_REASON:0

        String:_static_SKIP_TASK_TRIGGER_REASON:0

        Integer:_static_SOQL_LIMIT:0

        String:_static_STANDARDUSER:0

        String:_static_START_CONDITION:0

        Id:_static_STATUSCACHE_defClosed:0

        Id:_static_STATUSCACHE_defOpen:0

        Set<Id>:_static_STATUSCACHE_incidentAcknowledgedStatuses:0

        Map<Id,BMCServiceDesk__Status__c>:_static_STATUSCACHE_statusMap:0

        String:_static_STOP_CONDITION:0

        Integer:_static_TASK_TRIGGER_EXECUTION_COUNT:0

        Boolean:_static_TASK_TRIGGER_FIRST_RUN_COMPLETE:0

        Boolean:_static_USERNAME_DATETIME_ADDED_IN_NOTES_INCIDENT_HISTORY:0

        String:_static_Unlink:0

        String:_static_Version:0

        String:_static_WEEKVIEW:0

        Integer:_static_WEEKVIEWINDEX:0

        Boolean:_static_automatedTaskCreation:0

        BusinessHours:_static_bHours:0

        List<Id>:_static_changeIds:0

        String:_static_checkBoxType:0

        Boolean:_static_closeChngAllInc:0

        Boolean:_static_closeChngAllTasks:0

        Boolean:_static_closeIncAllTasks:0

        Boolean:_static_closeProbAllInc:0

        Boolean:_static_closeProbAllTasks:0

        String:_static_condition:0

        String:_static_dateTimeType:0

        String:_static_dateType:0

        Map<String,Map<String,Schema.SObjectField>>:_static_fieldsDescMap:0

        Map<String,Schema.SObjectField>:_static_fieldsMap:0

        String:_static_headerSectionType:0

        Boolean:_static_inFutureContext:0

        Boolean:_static_incRecursiveCall:0

        Boolean:_static_insertInc:0

        Integer:_static_instance_cnt:0

        Boolean:_static_isEditedServiceRequest:0

        String:_static_isFlattenedCmdbStr:0

        Boolean:_static_isIncidentFromSF1SS:0

        Boolean:_static_isRecordInApproval:0

        Boolean:_static_isRecurrenceSeriesInsert:0

        Boolean:_static_isTemplateAppliedFromConsole:0

        List<SObject>:_static_logRecordsNeedToBeInserted:0

        String:_static_lookupType:0

        Map<String,BMCServiceDesk.DynamicInputType>:_static_mapDynamicInputType:0

        Boolean:_static_markAsOld:0

        String:_static_numberType:0

        String:_static_orgNamespace:0

        String:_static_p_LastOOTBVersion:0

        String:_static_picklistType:0

        List<Id>:_static_problemIds:0

        String:_static_radioButtonType:0

        Boolean:_static_recursiveCall:0

        String:_static_richtextAreaType:0

        Boolean:_static_run:0

        Boolean:_static_showJapaneseHelp:0

        String:_static_strNameSpace:0

        String:_static_textAreaType:0

        String:_static_textFieldType:0

        Integer:_static_thaiLocaleYrAdjustment:0

        List<String>:_static_traceRecordsNeedToBeInserted:0

        Boolean:_static_updateInBatch:0

        char[]:digits:0

        long:serialVersionUID:0

        long:serialVersionUID:0

        long:serialVersionUID:0

        long:serialVersionUID:0

        int[]:sizeTable:0

       

       

      08:28:27.966 (966520140)|CUMULATIVE_LIMIT_USAGE_END

       

       

      08:28:27.970 (970800916)|CODE_UNIT_STARTED|[EXTERNAL]|01q28000000C279|GlobeStatusWorkflowOnEdit on Incident trigger event BeforeUpdate|__sfdc_trigger/GlobeStatusWorkflowOnEdit

      08:28:27.971 (971342819)|CUMULATIVE_LIMIT_USAGE

      08:28:27.971 (971342819)|LIMIT_USAGE_FOR_NS|(default)|

        Number of SOQL queries: 1 out of 100

        Number of query rows: 4 out of 50000

        Number of SOSL queries: 0 out of 20

        Number of DML statements: 0 out of 150

        Number of DML rows: 0 out of 10000

        Maximum CPU time: 569 out of 10000

        Maximum heap size: 0 out of 6000000

        Number of callouts: 0 out of 100

        Number of Email Invocations: 0 out of 10

        Number of future calls: 0 out of 50

        Number of queueable jobs added to the queue: 0 out of 50

        Number of Mobile Apex push calls: 0 out of 10

       

       

      08:28:27.971 (971342819)|LIMIT_USAGE_FOR_NS|BMCServiceDesk|

        Number of SOQL queries: 49 out of 100

        Number of query rows: 232 out of 50000

        Number of SOSL queries: 0 out of 20

        Number of DML statements: 5 out of 150

        Number of DML rows: 14 out of 10000

        Maximum CPU time: 0 out of 10000

        Maximum heap size: 0 out of 6000000

        Number of callouts: 0 out of 100

        Number of Email Invocations: 0 out of 10

        Number of future calls: 0 out of 50

        Number of queueable jobs added to the queue: 0 out of 50

        Number of Mobile Apex push calls: 0 out of 10

       

       

      08:28:27.971 (971342819)|TOTAL_EMAIL_RECIPIENTS_QUEUED|0

      08:28:27.971 (971342819)|STATIC_VARIABLE_LIST|

        int:BYTES:0

        int:BYTES:0

        int:BYTES:0

        char[]:DigitOnes:0

        char[]:DigitTens:0

        Boolean:FALSE:0

        int:MAX_EXPONENT:0

        double:MAX_VALUE:0

        int:MAX_VALUE:0

        long:MAX_VALUE:0

        int:MIN_EXPONENT:0

        double:MIN_NORMAL:0

        double:MIN_VALUE:0

        int:MIN_VALUE:0

        long:MIN_VALUE:0

        double:NEGATIVE_INFINITY:0

        double:NaN:0

        double:POSITIVE_INFINITY:0

        int:SIZE:0

        int:SIZE:0

        int:SIZE:0

        Boolean:TRUE:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcParameterizedTypes:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_static_AND_OPERATOR:0

        Boolean:_static_BE_SKIP_CI_CLIENT_DUP_CHECK:0

        Boolean:_static_CATEGORY_TRIGGER_FIRST_RUN_COMPLETE:0

        Boolean:_static_CHANGE_LINKED_TO_SRD:0

        Boolean:_static_CHANGE_TRIGGER_ALL_TASKS_CLOSED:0

        Boolean:_static_CHANGE_TRIGGER_FIRST_RUN_COMPLETE:0

        Integer:_static_CHARTTYPE_BAR2D:0

        String:_static_CHARTTYPE_BAR2D_FLASH_FILENAME:0

        String:_static_CHARTTYPE_BAR2D_STR:0

        Integer:_static_CHARTTYPE_COLUMN3D:0

        String:_static_CHARTTYPE_COLUMN3D_FLASH_FILENAME:0

        String:_static_CHARTTYPE_COLUMN3D_STR:0

        Integer:_static_CHARTTYPE_PIE3D:0

        String:_static_CHARTTYPE_PIE3D_FLASH_FILENAME:0

        String:_static_CHARTTYPE_PIE3D_STR:0

        Boolean:_static_CHAT_USER_UPDATE:0

        String:_static_CLOCK_NOT_STARTED:0

        String:_static_CLOCK_PAUSED:0

        String:_static_CLOCK_RUNNING:0

        String:_static_CLOCK_STOPPED:0

        String:_static_CLOSE_BRACKET:0

        String:_static_COMPLETION_TIME:0

        Integer:_static_CR_TRIGGER_EXECUTION_COUNT:0

        User:_static_CURRENT_USER:0

        String:_static_CUSTOMERPORTALMANAGER:0

        String:_static_CUSTOMERPORTALMANAGERCUSTOM:0

        String:_static_DATE_FORMAT:0

        String:_static_DAYVIEW:0

        Integer:_static_DAYVIEWINDEX:0

        BusinessHours:_static_DEFAULT_BUSINESS_HOURS:0

        String:_static_DML_DELETE:0

        String:_static_DML_INSERT:0

        String:_static_DML_UPDATE:0

        String:_static_DZHE:0

        Double:_static_E:0

        String:_static_EF:0

        String:_static_FIELD_INFO_SEPARATOR:0

        String:_static_FIELD_SEPARATOR:0

        Boolean:_static_INCIDENT_ALL_TASKS_CLOSED:0

        Integer:_static_INCIDENT_TRIGGER_EXECUTION_COUNT:0

        Boolean:_static_INCIDENT_TRIGGER_FIRST_RUN_COMPLETE:0

        Id:_static_INCIDENT_TRIGGER_LAST_APPLIED_TEMPLATE_ID:0

        Boolean:_static_INCIDENT_UPDATED_FROM_TIME_TO_CLOSE:0

        String:_static_INITIATION_TIME:0

        Boolean:_static_IS_FINEST_LOGGING_ENABLE:0

        Boolean:_static_IS_INC_TOTALTIME_SPEND_CALCULATED:0

        Boolean:_static_IS_LOGGING_ENABLE:0

        Integer:_static_IS_SKIP_CR_TRIGGER_EXECUTION:0

        Integer:_static_IS_SKIP_INCIDENT_TRIGGER_EXECUTION:0

        Integer:_static_IS_SKIP_PROBLEM_TRIGGER_EXECUTION:0

        Integer:_static_IS_SKIP_TASK_TRIGGER_EXECUTION:0

        Boolean:_static_IncidentExecuteOnlyOnce:0

        String:_static_InsufficientAccessMsgString:0

        List<String>:_static_JSON_NONPARSERCHARS:0

        List<String>:_static_JSON_REPLACECHARS:0

        String:_static_JS_DATE_FORMAT:0

        String:_static_Link:0

        Integer:_static_MAX_RECORDTAB_COUNT:0

        Integer:_static_MAX_STANDARD_ATTACHMENT_SIZE:0

        String:_static_MAX_STANDARD_FILE_SIZE:0

        String:_static_MODULENAME_BROADCAST:0

        String:_static_MODULENAME_CHANGE:0

        String:_static_MODULENAME_CI:0

        String:_static_MODULENAME_FAQ:0

        String:_static_MODULENAME_INCIDENT:0

        String:_static_MODULENAME_PROBLEM:0

        String:_static_MODULENAME_TASK:0

        String:_static_MONTHVIEW:0

        Integer:_static_MONTHVIEWINDEX:0

        String:_static_MaintenanceNumber:0

        String:_static_NONE_OPERATOR:0

        String:_static_NONPRINT:0

        String:_static_NONPRINT:0

        String:_static_OPEN_BRACKET:0

        String:_static_OR_OPERATOR:0

        String:_static_PAUSE_CONDITION:0

        String:_static_PCG_ENABLED:0

        String:_static_PCG_PREFIX:0

        String:_static_PE:0

        String:_static_PE:0

        Double:_static_PI:0

        Boolean:_static_PROBLEM_TRIGGER_ALL_TASKS_CLOSED:0

        Boolean:_static_PROBLEM_TRIGGER_FIRST_RUN_COMPLETE:0

        Boolean:_static_PROP_COMMIT_ERROR_TO_DATABASE:0

        String:_static_PatchNumber:0

        String:_static_Patchversion:0

        Boolean:_static_PostInstall:0

        Boolean:_static_Processtemplatecreated:0

        String:_static_QUAL_CONDITION:0

        String:_static_RESOLOUTION_TIME:0

        String:_static_RESPONSE_TIME:0

        List<String>:_static_RFInstallEmailRecipient:0

        String:_static_ReleaseNumber:0

        String:_static_SKIP_CR_TRIGGER_REASON:0

        String:_static_SKIP_INCIDENT_TRIGGER_REASON:0

        String:_static_SKIP_PROBLEM_TRIGGER_REASON:0

        String:_static_SKIP_TASK_TRIGGER_REASON:0

        Integer:_static_SOQL_LIMIT:0

        String:_static_STANDARDUSER:0

        String:_static_START_CONDITION:0

        Id:_static_STATUSCACHE_defClosed:0

        Id:_static_STATUSCACHE_defOpen:0

        Set<Id>:_static_STATUSCACHE_incidentAcknowledgedStatuses:0

        Map<Id,BMCServiceDesk__Status__c>:_static_STATUSCACHE_statusMap:0

        String:_static_STOP_CONDITION:0

        Integer:_static_TASK_TRIGGER_EXECUTION_COUNT:0

        Boolean:_static_TASK_TRIGGER_FIRST_RUN_COMPLETE:0

        Boolean:_static_USERNAME_DATETIME_ADDED_IN_NOTES_INCIDENT_HISTORY:0

        String:_static_Unlink:0

        String:_static_Version:0

        String:_static_WEEKVIEW:0

        Integer:_static_WEEKVIEWINDEX:0

        Boolean:_static_automatedTaskCreation:0

        BusinessHours:_static_bHours:0

        List<Id>:_static_changeIds:0

        String:_static_checkBoxType:0

        Boolean:_static_closeChngAllInc:0

        Boolean:_static_closeChngAllTasks:0

        Boolean:_static_closeIncAllTasks:0

        Boolean:_static_closeProbAllInc:0

        Boolean:_static_closeProbAllTasks:0

        String:_static_condition:0

        String:_static_dateTimeType:0

        String:_static_dateType:0

        Map<String,Map<String,Schema.SObjectField>>:_static_fieldsDescMap:0

        Map<String,Schema.SObjectField>:_static_fieldsMap:0

        String:_static_headerSectionType:0

        Boolean:_static_inFutureContext:0

        Boolean:_static_incRecursiveCall:0

        Boolean:_static_insertInc:0

        Integer:_static_instance_cnt:0

        Boolean:_static_isEditedServiceRequest:0

        String:_static_isFlattenedCmdbStr:0

        Boolean:_static_isIncidentFromSF1SS:0

        Boolean:_static_isRecordInApproval:0

        Boolean:_static_isRecurrenceSeriesInsert:0

        Boolean:_static_isTemplateAppliedFromConsole:0

        List<SObject>:_static_logRecordsNeedToBeInserted:0

        String:_static_lookupType:0

        Map<String,BMCServiceDesk.DynamicInputType>:_static_mapDynamicInputType:0

        Boolean:_static_markAsOld:0

        String:_static_numberType:0

        String:_static_orgNamespace:0

        String:_static_p_LastOOTBVersion:0

        String:_static_picklistType:0

        List<Id>:_static_problemIds:0

        String:_static_radioButtonType:0

        Boolean:_static_recursiveCall:0

        String:_static_richtextAreaType:0

        Boolean:_static_run:0

        Boolean:_static_showJapaneseHelp:0

        String:_static_strNameSpace:0

        String:_static_textAreaType:0

        String:_static_textFieldType:0

        Integer:_static_thaiLocaleYrAdjustment:0

        List<String>:_static_traceRecordsNeedToBeInserted:0

        Boolean:_static_updateInBatch:0

        char[]:digits:0

        long:serialVersionUID:0

        long:serialVersionUID:0

        long:serialVersionUID:0

        long:serialVersionUID:0

        int[]:sizeTable:0

       

       

      08:28:27.971 (971342819)|CUMULATIVE_LIMIT_USAGE_END

       

       

      08:28:27.39 (1004139167)|SOQL_EXECUTE_BEGIN|[144]|Aggregations:0|SELECT Id,name,FKIncident__c FROM BMCServiceDesk__Task__c WHERE FKIncident__c in ('a1T0K000003bqCaUAI')and state__c =true and inactive__c =false

      08:28:27.39 (1008651009)|SOQL_EXECUTE_END|[144]|Rows:0

      08:28:27.39 (1010034118)|SOQL_EXECUTE_BEGIN|[97]|Aggregations:0|select Id,name,templateFor__c,inactive__c,systemTemplate__c,HasRecurrence__c,Recurrence_Type__c,RecurrenceStartDate__c,RecurrenceMonthOfYear__c,RecurrenceInterval__c,RecurrenceInstance__c,RecurrenceEndDate__c,RecurrenceDayOfWeekMask__c,RecurrenceDayOfMonth__c,RecurrenceHour__c,RecurrenceMinutes__c,Recurrence__c from  SYSTemplate__c where (name IN :Names or id IN:Ids)

      08:28:27.39 (1012861185)|SOQL_EXECUTE_END|[97]|Rows:1

      08:28:27.39 (1014238305)|SOQL_EXECUTE_BEGIN|[144]|Aggregations:0|SELECT name,id,linkedTemplateId__c,orderNumber__c,parentTemplateId__c,parentTemplateId__r.Ignore_Execution_Order__c FROM BMCServiceDesk__SYSTemplateLink__c WHERE parentTemplateId__c in('a200K000000UMbTQAW')

      08:28:27.39 (1018090627)|SOQL_EXECUTE_END|[144]|Rows:0

      08:28:27.39 (1019337161)|SOQL_EXECUTE_BEGIN|[2476]|Aggregations:0|SELECT Id FROM Incident_Manifest__c WHERE (FKIncident__c = :tmpVar1 AND FKTemplate_Linking__c != NULL AND FKFuture_Tasks__c != NULL)

      08:28:27.39 (1024202579)|SOQL_EXECUTE_END|[2476]|Rows:0

      08:28:27.39 (1025707725)|SOQL_EXECUTE_BEGIN|[2735]|Aggregations:0|SELECT id FROM Incident_Manifest__c WHERE (FKIncident__c = :tmpVar1 AND FKTask__c = NULL AND FKChange_Request__c = NULL)

      08:28:27.39 (1027472432)|SOQL_EXECUTE_END|[2735]|Rows:0

      08:28:27.39 (1034246179)|SOQL_EXECUTE_BEGIN|[20]|Aggregations:0|SELECT Id, isactive, Profile.UserLicense.Name, Profile.UserLicense.LicenseDefinitionKey, ProfileId FROM user WHERE (IsActive = TRUE AND Id IN :tmpVar1)

      08:28:28.44 (1044239782)|SOQL_EXECUTE_END|[20]|Rows:1

      08:28:28.44 (1052998020)|SOQL_EXECUTE_BEGIN|[284]|Aggregations:0|SELECT id, FKSLA__c, FKAccount__c FROM SLA_Account_Link__c WHERE FKAccount__c = :tmpVar1 LIMIT 2000

      08:28:28.44 (1056099363)|SOQL_EXECUTE_END|[284]|Rows:6

      08:28:28.44 (1057040111)|SOQL_EXECUTE_BEGIN|[305]|Aggregations:0|SELECT FKSLA__c FROM SLA_Account_Link__c WHERE (Name != NULL AND FKSLA__r.Inactive__c != TRUE) GROUP BY FKSLA__c LIMIT :tmpVar1

      08:28:28.44 (1060497153)|SOQL_EXECUTE_END|[305]|Rows:6

      08:28:28.44 (1061821437)|SOQL_EXECUTE_BEGIN|[215]|Aggregations:0|SELECT id FROM BMCServiceDesk__ServiceLevelAgreement__c WHERE  Inactive__c = false  Limit 2000

      08:28:28.44 (1064005504)|SOQL_EXECUTE_END|[215]|Rows:13

      08:28:28.44 (1066143141)|SOQL_EXECUTE_BEGIN|[144]|Aggregations:0|SELECT Id,Name,FKSLA__c,FKSLA__r.FKBusinessService__c,FKSLA__r.FKAccount__c,FKSLA__r.lastmodifieddate,Postfix_ST_Criteria_Advanced_Expression__c,Postfix_Start_Clock_Advanced_Expression__c,Postfix_Stop_Clock_Advanced_Expression__c,Postfix_Pause_Clock_Advanced_Expression__c,ST_Criteria_Advanced_Expression__c,Start_Clock_Advanced_Expression__c,Stop_Clock_Advanced_Expression__c,Pause_Clock_Advanced_Expression__c,FKSupport_Hours__c,Target__c,BusinessDays__c,target_type__c,lastmodifieddate,FKSLA__r.toAllAccounts__c,FKSLA__r.effectiveUntil__c,Use_Account_Business_Hours__c FROM BMCServiceDesk__Service_Target__c WHERE  FKSLA__r.inactive__c = false AND inactive__c = false AND Applies_To__c = 'Incident__c' AND FKSLA__r.effectiveFrom__c <=2018-12-27T00:28:28.000Z AND FKSLA__r.effectiveUntil__c >=2018-12-27T00:28:28.000Z AND FKSLA__r.FKBusinessService__c IN ('a0G2800000LqcpKEAR')AND ( FKSLA__c IN ('a2f0K000004JR4eQAG','a2f0K000004JR4tQAG','a2f0K000004JR4KQAW','a2f0K000004JR4jQAG','a2f0K000004JR4ZQAW','a2f0K000004JR4UQAW','a2f280000005bJ9AAI','a2f280000005bJAAAY','a2f280000005bJBAAY','a2f280000005bJCAAY','a2f280000005bJDAAY','a2f280000005bJEAAY','a2f280000005bJFAAY') OR FKSLA__r.toAllAccounts__c = true)

      08:28:28.44 (1073584243)|SOQL_EXECUTE_END|[144]|Rows:0

      08:28:28.44 (1075493693)|SOQL_EXECUTE_BEGIN|[144]|Aggregations:0|SELECT Id,Name,FKSLA__c,FKSLA__r.FKBusinessService__c,FKSLA__r.FKAccount__c,FKSLA__r.lastmodifieddate,Postfix_ST_Criteria_Advanced_Expression__c,Postfix_Start_Clock_Advanced_Expression__c,Postfix_Stop_Clock_Advanced_Expression__c,Postfix_Pause_Clock_Advanced_Expression__c,ST_Criteria_Advanced_Expression__c,Start_Clock_Advanced_Expression__c,Stop_Clock_Advanced_Expression__c,Pause_Clock_Advanced_Expression__c,FKSupport_Hours__c,Target__c,BusinessDays__c,target_type__c,lastmodifieddate,FKSLA__r.toAllAccounts__c,FKSLA__r.effectiveUntil__c,Use_Account_Business_Hours__c FROM BMCServiceDesk__Service_Target__c WHERE  FKSLA__r.inactive__c = false AND inactive__c = false AND Applies_To__c = 'Incident__c' AND FKSLA__r.effectiveFrom__c <=2018-12-27T00:28:28.000Z AND FKSLA__r.effectiveUntil__c >=2018-12-27T00:28:28.000Z AND FKSLA__r.FKBusinessService__c IN (null)AND ( FKSLA__c IN ('a2f0K000004JR4eQAG','a2f0K000004JR4tQAG','a2f0K000004JR4KQAW','a2f0K000004JR4jQAG','a2f0K000004JR4ZQAW','a2f0K000004JR4UQAW','a2f280000005bJ9AAI','a2f280000005bJAAAY','a2f280000005bJBAAY','a2f280000005bJCAAY','a2f280000005bJDAAY','a2f280000005bJEAAY','a2f280000005bJFAAY') OR FKSLA__r.toAllAccounts__c = true)

      08:28:28.44 (1085625745)|SOQL_EXECUTE_END|[144]|Rows:26

      08:28:28.44 (1098526484)|SOQL_EXECUTE_BEGIN|[144]|Aggregations:0|SELECT fkstatus__c,fkstatus__r.name,state__c,inactive__c,fkpriority__r.name,duedatetime__c,Note__c,openDateTime__c,respondeddatetime__c,queue__c,system_priority__c FROM BMCServiceDesk__Incident__c WHERE Id IN ('a1T0K000003bqCaUAI')

      08:28:28.44 (1110491700)|SOQL_EXECUTE_END|[144]|Rows:1

      08:28:28.44 (1137042499)|SOQL_EXECUTE_BEGIN|[144]|Aggregations:0|SELECT FKIncident__c,FKServiceTarget__c,Support_Hour_Applied__c,Service_Target_Duration__c,Target_Duration__c,FKServiceTarget__r.FKSupport_Hours__c,FKServiceTarget__r.Target__c, FKServiceTarget__r.Postfix_Start_Clock_Advanced_Expression__c,FKServiceTarget__r.Postfix_Pause_Clock_Advanced_Expression__c,FKServiceTarget__r.Postfix_Stop_Clock_Advanced_Expression__c,Status__c,IsCanceled__c,ClockState__c,TargetType__c,ClockPauseDate__c,PausedDuration__c,TargetEndDate__c,WarningTime__c,StartDate__c,EndDate__c FROM BMCServiceDesk__Incident_Service_Target__c WHERE FKIncident__c IN ('a1T0K000003bqCaUAI') order by EndDate__c Desc limit 10000

      08:28:28.44 (1145769534)|SOQL_EXECUTE_END|[144]|Rows:0

      08:28:28.44 (1151783246)|SOQL_EXECUTE_BEGIN|[144]|Aggregations:0|SELECT Id, Name, FKRequestDefinition__c, FKRequestDetail__c, inactive__c, FKRequestDetail__r.approvalRequired__c,FKRequestDetail__r.FKClient__c, approved__c,FKClient__c FROM BMCServiceDesk__Incident__c WHERE Id = 'a1T0K000003bqCaUAI'

      08:28:28.44 (1158151923)|SOQL_EXECUTE_END|[144]|Rows:1

      08:28:28.44 (1160231606)|SOQL_EXECUTE_BEGIN|[144]|Aggregations:0|SELECT Id,Name FROM BMCServiceDesk__Action__c WHERE Abbreviation__c  = 'APPROVAL_INFO' AND system__c = true AND Display_In_SelfService__c = true AND appliesToIncident__c = true AND Inactive__c= false

      08:28:28.44 (1163936624)|SOQL_EXECUTE_END|[144]|Rows:1

      08:28:28.44 (1164931366)|DML_BEGIN|[503]|Op:Insert|Type:BMCServiceDesk__IncidentHistory__c|Rows:1

      08:28:28.44 (1171318017)|SOQL_EXECUTE_BEGIN|[13]|Aggregations:0|SELECT id, abbreviation__c FROM Action__c WHERE Id IN :tmpVar1

      08:28:28.44 (1173927132)|SOQL_EXECUTE_END|[13]|Rows:1

      08:28:28.44 (1175003844)|SOQL_EXECUTE_BEGIN|[28]|Aggregations:0|SELECT id, FKclient__c, FKContact__c FROM incident__c WHERE id IN :tmpVar1

      08:28:28.44 (1180427497)|SOQL_EXECUTE_END|[28]|Rows:1

      08:28:28.180 (1180803414)|CUMULATIVE_LIMIT_USAGE

      08:28:28.180 (1180803414)|LIMIT_USAGE_FOR_NS|(default)|

        Number of SOQL queries: 1 out of 100

        Number of query rows: 4 out of 50000

        Number of SOSL queries: 0 out of 20

        Number of DML statements: 0 out of 150

        Number of DML rows: 0 out of 10000

        Maximum CPU time: 718 out of 10000

        Maximum heap size: 0 out of 6000000

        Number of callouts: 0 out of 100

        Number of Email Invocations: 0 out of 10

        Number of future calls: 0 out of 50

        Number of queueable jobs added to the queue: 0 out of 50

        Number of Mobile Apex push calls: 0 out of 10

       

       

      08:28:28.180 (1180803414)|LIMIT_USAGE_FOR_NS|BMCServiceDesk|

        Number of SOQL queries: 66 out of 100 ******* CLOSE TO LIMIT

        Number of query rows: 290 out of 50000

        Number of SOSL queries: 0 out of 20

        Number of DML statements: 6 out of 150

        Number of DML rows: 15 out of 10000

        Maximum CPU time: 0 out of 10000

        Maximum heap size: 0 out of 6000000

        Number of callouts: 0 out of 100

        Number of Email Invocations: 0 out of 10

        Number of future calls: 0 out of 50

        Number of queueable jobs added to the queue: 0 out of 50

        Number of Mobile Apex push calls: 0 out of 10

       

       

      08:28:28.180 (1180803414)|CUMULATIVE_LIMIT_USAGE_END

       

       

      08:28:28.44 (1185347975)|SOQL_EXECUTE_BEGIN|[4]|Aggregations:0|SELECT Id, name, system__c, Abbreviation__c FROM Action__c WHERE appliesToIncident__c = TRUE LIMIT 10000

      08:28:28.44 (1188348541)|SOQL_EXECUTE_END|[4]|Rows:15

      08:28:28.44 (1190623635)|SOQL_EXECUTE_BEGIN|[17]|Aggregations:1|SELECT id, Name, Is_New_Record__c, CreatedDate, FKOpenBy__c, OwnerId, (SELECT id, FKIncident__c FROM IncidentActionMonitor__r) FROM incident__c WHERE id = :tmpVar1

      08:28:28.44 (1199657722)|SOQL_EXECUTE_END|[17]|Rows:1

      08:28:28.44 (1200828641)|DML_BEGIN|[79]|Op:Upsert|Type:BMCServiceDesk__IncidentActionMonitor__c|Rows:1

      08:28:28.44 (1219345633)|DML_END|[79]

      08:28:28.44 (1220101555)|SOQL_EXECUTE_BEGIN|[85]|Aggregations:0|SELECT FKIncident__c incident, COUNT(Id) Size FROM IncidentHistory__c p WHERE FKIncident__c = :tmpVar1 GROUP BY FKIncident__c LIMIT 30000

      08:28:28.44 (1224207365)|SOQL_EXECUTE_END|[85]|Rows:0

      08:28:28.224 (1224660959)|CUMULATIVE_LIMIT_USAGE

      08:28:28.224 (1224660959)|LIMIT_USAGE_FOR_NS|(default)|

        Number of SOQL queries: 1 out of 100

        Number of query rows: 4 out of 50000

        Number of SOSL queries: 0 out of 20

        Number of DML statements: 0 out of 150

        Number of DML rows: 0 out of 10000

        Maximum CPU time: 718 out of 10000

        Maximum heap size: 0 out of 6000000

        Number of callouts: 0 out of 100

        Number of Email Invocations: 0 out of 10

        Number of future calls: 0 out of 50

        Number of queueable jobs added to the queue: 0 out of 50

        Number of Mobile Apex push calls: 0 out of 10

       

       

      08:28:28.224 (1224660959)|LIMIT_USAGE_FOR_NS|BMCServiceDesk|

        Number of SOQL queries: 69 out of 100 ******* CLOSE TO LIMIT

        Number of query rows: 306 out of 50000

        Number of SOSL queries: 0 out of 20

        Number of DML statements: 7 out of 150

        Number of DML rows: 16 out of 10000

        Maximum CPU time: 0 out of 10000

        Maximum heap size: 0 out of 6000000

        Number of callouts: 0 out of 100

        Number of Email Invocations: 0 out of 10

        Number of future calls: 0 out of 50

        Number of queueable jobs added to the queue: 0 out of 50

        Number of Mobile Apex push calls: 0 out of 10

       

       

      08:28:28.224 (1224660959)|CUMULATIVE_LIMIT_USAGE_END

       

       

      08:28:28.44 (1273038707)|DML_END|[503]

      08:28:28.292 (1292095368)|CUMULATIVE_LIMIT_USAGE

      08:28:28.292 (1292095368)|LIMIT_USAGE_FOR_NS|(default)|

        Number of SOQL queries: 1 out of 100

        Number of query rows: 4 out of 50000

        Number of SOSL queries: 0 out of 20

        Number of DML statements: 0 out of 150

        Number of DML rows: 0 out of 10000

        Maximum CPU time: 718 out of 10000

        Maximum heap size: 0 out of 6000000

        Number of callouts: 0 out of 100

        Number of Email Invocations: 0 out of 10

        Number of future calls: 0 out of 50

        Number of queueable jobs added to the queue: 0 out of 50

        Number of Mobile Apex push calls: 0 out of 10

       

       

      08:28:28.292 (1292095368)|LIMIT_USAGE_FOR_NS|BMCServiceDesk|

        Number of SOQL queries: 69 out of 100 ******* CLOSE TO LIMIT

        Number of query rows: 306 out of 50000

        Number of SOSL queries: 0 out of 20

        Number of DML statements: 7 out of 150

        Number of DML rows: 16 out of 10000

        Maximum CPU time: 0 out of 10000

        Maximum heap size: 0 out of 6000000

        Number of callouts: 0 out of 100

        Number of Email Invocations: 0 out of 10

        Number of future calls: 1 out of 50

        Number of queueable jobs added to the queue: 0 out of 50

        Number of Mobile Apex push calls: 0 out of 10

       

       

      08:28:28.292 (1292095368)|CUMULATIVE_LIMIT_USAGE_END

       

       

      08:28:28.44 (1296397142)|DML_END|[178]

      08:28:28.44 (1297364123)|SOQL_EXECUTE_BEGIN|[144]|Aggregations:0|SELECT Id,Name FROM BMCServiceDesk__Action__c WHERE Abbreviation__c  = 'APPROVAL_INFO' AND system__c = true AND Display_In_SelfService__c = true AND appliesToIncident__c = true AND Inactive__c= false

      08:28:28.44 (1301037778)|SOQL_EXECUTE_END|[144]|Rows:1

      08:28:28.44 (1301604605)|DML_BEGIN|[503]|Op:Insert|Type:BMCServiceDesk__IncidentHistory__c|Rows:1

      08:28:28.44 (1304426980)|SOQL_EXECUTE_BEGIN|[13]|Aggregations:0|SELECT id, abbreviation__c FROM Action__c WHERE Id IN :tmpVar1

      08:28:28.44 (1306691751)|SOQL_EXECUTE_END|[13]|Rows:1

      08:28:28.44 (1307510062)|SOQL_EXECUTE_BEGIN|[28]|Aggregations:0|SELECT id, FKclient__c, FKContact__c FROM incident__c WHERE id IN :tmpVar1

      08:28:28.44 (1312581124)|SOQL_EXECUTE_END|[28]|Rows:1

      08:28:28.312 (1312951209)|CUMULATIVE_LIMIT_USAGE

      08:28:28.312 (1312951209)|LIMIT_USAGE_FOR_NS|(default)|

        Number of SOQL queries: 1 out of 100

        Number of query rows: 4 out of 50000

        Number of SOSL queries: 0 out of 20

        Number of DML statements: 0 out of 150

        Number of DML rows: 0 out of 10000

        Maximum CPU time: 718 out of 10000

        Maximum heap size: 0 out of 6000000

        Number of callouts: 0 out of 100

        Number of Email Invocations: 0 out of 10

        Number of future calls: 0 out of 50

        Number of queueable jobs added to the queue: 0 out of 50

        Number of Mobile Apex push calls: 0 out of 10

       

       

      08:28:28.312 (1312951209)|LIMIT_USAGE_FOR_NS|BMCServiceDesk|

        Number of SOQL queries: 72 out of 100 ******* CLOSE TO LIMIT

        Number of query rows: 309 out of 50000

        Number of SOSL queries: 0 out of 20

        Number of DML statements: 8 out of 150

        Number of DML rows: 17 out of 10000

        Maximum CPU time: 0 out of 10000

        Maximum heap size: 0 out of 6000000

        Number of callouts: 0 out of 100

        Number of Email Invocations: 0 out of 10

        Number of future calls: 1 out of 50

        Number of queueable jobs added to the queue: 0 out of 50

        Number of Mobile Apex push calls: 0 out of 10

       

       

      08:28:28.312 (1312951209)|CUMULATIVE_LIMIT_USAGE_END

       

       

      08:28:28.44 (1315215763)|SOQL_EXECUTE_BEGIN|[4]|Aggregations:0|SELECT Id, name, system__c, Abbreviation__c FROM Action__c WHERE appliesToIncident__c = TRUE LIMIT 10000

      08:28:28.44 (1318150696)|SOQL_EXECUTE_END|[4]|Rows:15

      08:28:28.44 (1319586435)|SOQL_EXECUTE_BEGIN|[17]|Aggregations:1|SELECT id, Name, Is_New_Record__c, CreatedDate, FKOpenBy__c, OwnerId, (SELECT id, FKIncident__c FROM IncidentActionMonitor__r) FROM incident__c WHERE id = :tmpVar1

      08:28:28.44 (1328412774)|SOQL_EXECUTE_END|[17]|Rows:1

      08:28:28.44 (1329300048)|DML_BEGIN|[79]|Op:Upsert|Type:BMCServiceDesk__IncidentActionMonitor__c|Rows:1

      08:28:28.44 (1363490096)|DML_END|[79]

      08:28:28.44 (1364245071)|SOQL_EXECUTE_BEGIN|[85]|Aggregations:0|SELECT FKIncident__c incident, COUNT(Id) Size FROM IncidentHistory__c p WHERE FKIncident__c = :tmpVar1 GROUP BY FKIncident__c LIMIT 30000

      08:28:28.44 (1367883257)|SOQL_EXECUTE_END|[85]|Rows:1

      08:28:28.368 (1368327715)|CUMULATIVE_LIMIT_USAGE

      08:28:28.368 (1368327715)|LIMIT_USAGE_FOR_NS|(default)|

        Number of SOQL queries: 1 out of 100

        Number of query rows: 4 out of 50000

        Number of SOSL queries: 0 out of 20

        Number of DML statements: 0 out of 150

        Number of DML rows: 0 out of 10000

        Maximum CPU time: 718 out of 10000

        Maximum heap size: 0 out of 6000000

        Number of callouts: 0 out of 100

        Number of Email Invocations: 0 out of 10

        Number of future calls: 0 out of 50

        Number of queueable jobs added to the queue: 0 out of 50

        Number of Mobile Apex push calls: 0 out of 10

       

       

      08:28:28.368 (1368327715)|LIMIT_USAGE_FOR_NS|BMCServiceDesk|

        Number of SOQL queries: 75 out of 100 ******* CLOSE TO LIMIT

        Number of query rows: 327 out of 50000

        Number of SOSL queries: 0 out of 20

        Number of DML statements: 9 out of 150

        Number of DML rows: 18 out of 10000

        Maximum CPU time: 0 out of 10000

        Maximum heap size: 0 out of 6000000

        Number of callouts: 0 out of 100

        Number of Email Invocations: 0 out of 10

        Number of future calls: 1 out of 50

        Number of queueable jobs added to the queue: 0 out of 50

        Number of Mobile Apex push calls: 0 out of 10

       

       

      08:28:28.368 (1368327715)|CUMULATIVE_LIMIT_USAGE_END

       

       

      08:28:28.44 (1399379156)|DML_END|[503]

      08:28:28.400 (1400160168)|CUMULATIVE_LIMIT_USAGE

      08:28:28.400 (1400160168)|LIMIT_USAGE_FOR_NS|(default)|

        Number of SOQL queries: 1 out of 100

        Number of query rows: 4 out of 50000

        Number of SOSL queries: 0 out of 20

        Number of DML statements: 0 out of 150

        Number of DML rows: 0 out of 10000

        Maximum CPU time: 892 out of 10000

        Maximum heap size: 0 out of 6000000

        Number of callouts: 0 out of 100

        Number of Email Invocations: 0 out of 10

        Number of future calls: 0 out of 50

        Number of queueable jobs added to the queue: 0 out of 50

        Number of Mobile Apex push calls: 0 out of 10

       

       

      08:28:28.400 (1400160168)|LIMIT_USAGE_FOR_NS|BMCServiceDesk|

        Number of SOQL queries: 75 out of 100 ******* CLOSE TO LIMIT

        Number of query rows: 327 out of 50000

        Number of SOSL queries: 0 out of 20

        Number of DML statements: 9 out of 150

        Number of DML rows: 18 out of 10000

        Maximum CPU time: 0 out of 10000

        Maximum heap size: 0 out of 6000000

        Number of callouts: 0 out of 100

        Number of Email Invocations: 0 out of 10

        Number of future calls: 1 out of 50

        Number of queueable jobs added to the queue: 0 out of 50

        Number of Mobile Apex push calls: 0 out of 10

       

       

      08:28:28.400 (1400160168)|CUMULATIVE_LIMIT_USAGE_END

       

       

      08:28:28.44 (1626472109)|SOQL_EXECUTE_BEGIN|[144]|Aggregations:0|SELECT Id,name,FKIncident__c FROM BMCServiceDesk__Task__c WHERE FKIncident__c in ('a1T0K000003bqCaUAI')and state__c =true and inactive__c =false

      08:28:28.44 (1631300464)|SOQL_EXECUTE_END|[144]|Rows:0

      08:28:28.44 (1632915942)|SOQL_EXECUTE_BEGIN|[97]|Aggregations:0|select Id,name,templateFor__c,inactive__c,systemTemplate__c,HasRecurrence__c,Recurrence_Type__c,RecurrenceStartDate__c,RecurrenceMonthOfYear__c,RecurrenceInterval__c,RecurrenceInstance__c,RecurrenceEndDate__c,RecurrenceDayOfWeekMask__c,RecurrenceDayOfMonth__c,RecurrenceHour__c,RecurrenceMinutes__c,Recurrence__c from  SYSTemplate__c where (name IN :Names or id IN:Ids)

      08:28:28.44 (1638213112)|SOQL_EXECUTE_END|[97]|Rows:1

      08:28:28.44 (1640710161)|SOQL_EXECUTE_BEGIN|[144]|Aggregations:0|SELECT fieldName__c ,fieldValue__c ,fieldId__c,FKSYSTemplate__c FROM BMCServiceDesk__SYSTemplateFieldInfo__c WHERE FKSYSTemplate__c in ('a200K000000UMs6QAG')

      08:28:28.44 (1645188626)|SOQL_EXECUTE_END|[144]|Rows:2

      08:28:28.44 (1648104558)|SOQL_EXECUTE_BEGIN|[2172]|Aggregations:0|SELECT COUNT(Id) TotalTargets, FKIncident__c ParentIncident FROM Incident_Service_Target__c WHERE (FKIncident__c = :tmpVar1 AND (IsCanceled__c != TRUE AND ClockState__c != 'Not Started' AND TargetType__c = 'ResolutionTime')) GROUP BY FKIncident__c

      08:28:28.44 (1653115778)|SOQL_EXECUTE_END|[2172]|Rows:0

      08:28:28.44 (1654592658)|SOQL_EXECUTE_BEGIN|[144]|Aggregations:0|SELECT Id, name,inactive__c,AvailableForIncidents__c,FKUrgency__r.Id,AvailableForServiceCatalog__c FROM BMCServiceDesk__Category__c WHERE Id in ('a1D28000001CPQ1EAO')

      08:28:28.44 (1657621144)|SOQL_EXECUTE_END|[144]|Rows:1

      08:28:28.44 (1659491027)|SOQL_EXECUTE_BEGIN|[2661]|Aggregations:0|SELECT id, FKIncident__c, FKTask__r.state__c, FKTask__r.inactive__c, fkstatus__c, order__c, template_order__c, FKChange_Request__r.state__c, FKChange_Request__r.inactive__c FROM Incident_Manifest__c WHERE FKIncident__c = :tmpVar1 ORDER BY FKIncident__c ASC NULLS FIRST

      08:28:28.44 (1666995188)|SOQL_EXECUTE_END|[2661]|Rows:0

      08:28:28.44 (1668251884)|SOQL_EXECUTE_BEGIN|[126]|Aggregations:0|SELECT id, UserOrGroupId FROM GroupMember WHERE (UserOrGroupId = :tmpVar1 AND GroupId = :tmpVar2) LIMIT 1

      08:28:28.44 (1670609301)|SOQL_EXECUTE_END|[126]|Rows:0

      08:28:28.44 (1671639547)|SOQL_EXECUTE_BEGIN|[417]|Aggregations:0|SELECT id, Name FROM Group WHERE id IN :tmpVar1

      08:28:28.44 (1673289845)|SOQL_EXECUTE_END|[417]|Rows:1

      08:28:28.674 (1674419400)|CUMULATIVE_LIMIT_USAGE

      08:28:28.674 (1674419400)|LIMIT_USAGE_FOR_NS|(default)|

        Number of SOQL queries: 1 out of 100

        Number of query rows: 4 out of 50000

        Number of SOSL queries: 0 out of 20

        Number of DML statements: 0 out of 150

        Number of DML rows: 0 out of 10000

        Maximum CPU time: 1035 out of 10000

        Maximum heap size: 0 out of 6000000

        Number of callouts: 0 out of 100

        Number of Email Invocations: 0 out of 10

        Number of future calls: 0 out of 50

        Number of queueable jobs added to the queue: 0 out of 50

        Number of Mobile Apex push calls: 0 out of 10

       

       

      08:28:28.674 (1674419400)|LIMIT_USAGE_FOR_NS|BMCServiceDesk|

        Number of SOQL queries: 83 out of 100 ******* CLOSE TO LIMIT

        Number of query rows: 332 out of 50000

        Number of SOSL queries: 0 out of 20

        Number of DML statements: 9 out of 150

        Number of DML rows: 18 out of 10000

        Maximum CPU time: 0 out of 10000

        Maximum heap size: 0 out of 6000000

        Number of callouts: 0 out of 100

        Number of Email Invocations: 0 out of 10

        Number of future calls: 1 out of 50

        Number of queueable jobs added to the queue: 0 out of 50

        Number of Mobile Apex push calls: 0 out of 10

       

       

      08:28:28.674 (1674419400)|CUMULATIVE_LIMIT_USAGE_END

       

       

      08:28:28.677 (1677486841)|CODE_UNIT_STARTED|[EXTERNAL]|01q28000000C277|GlobeInsertStaging on Incident trigger event BeforeUpdate|__sfdc_trigger/GlobeInsertStaging

      08:28:28.677 (1677796969)|SOQL_EXECUTE_BEGIN|[43]|Aggregations:0|SELECT Queue_Id__c, Queue_Name__c, Update_Interface__c, Create_Interface__c FROM Queue_Conversion__mdt

      08:28:28.677 (1681238504)|SOQL_EXECUTE_END|[43]|Rows:3

      08:28:28.677 (1681439833)|USER_DEBUG|[45]|DEBUG|queue name:Amdocs Global

      queue Id:00G28000002DtDL

      08:28:28.677 (1681482021)|USER_DEBUG|[45]|DEBUG|queue name:Service Desk

      queue Id:00G28000002DtDT

      08:28:28.677 (1681534279)|USER_DEBUG|[45]|DEBUG|queue name:Service_Desk

      queue Id:00G28000002DtDT

      08:28:28.677 (1681909362)|SOQL_EXECUTE_BEGIN|[100]|Aggregations:0|SELECT COUNT(name) countRecord FROM UTS_Incident_Staging__c WHERE (Incident_Number__c = :tmpVar1 AND Staging_Type__c = 'OUTBOUND' AND Staging_Status__c = 'ACTIVE')

      08:28:28.677 (1684946048)|SOQL_EXECUTE_END|[100]|Rows:1

      08:28:28.685 (1685060074)|CUMULATIVE_LIMIT_USAGE

      08:28:28.685 (1685060074)|LIMIT_USAGE_FOR_NS|(default)|

        Number of SOQL queries: 2 out of 100

        Number of query rows: 8 out of 50000

        Number of SOSL queries: 0 out of 20

        Number of DML statements: 0 out of 150

        Number of DML rows: 0 out of 10000

        Maximum CPU time: 1035 out of 10000

        Maximum heap size: 0 out of 6000000

        Number of callouts: 0 out of 100

        Number of Email Invocations: 0 out of 10

        Number of future calls: 0 out of 50

        Number of queueable jobs added to the queue: 0 out of 50

        Number of Mobile Apex push calls: 0 out of 10

       

       

      08:28:28.685 (1685060074)|LIMIT_USAGE_FOR_NS|BMCServiceDesk|

        Number of SOQL queries: 83 out of 100 ******* CLOSE TO LIMIT

        Number of query rows: 332 out of 50000

        Number of SOSL queries: 0 out of 20

        Number of DML statements: 9 out of 150

        Number of DML rows: 18 out of 10000

        Maximum CPU time: 0 out of 10000

        Maximum heap size: 0 out of 6000000

        Number of callouts: 0 out of 100

        Number of Email Invocations: 0 out of 10

        Number of future calls: 1 out of 50

        Number of queueable jobs added to the queue: 0 out of 50

        Number of Mobile Apex push calls: 0 out of 10

       

       

      08:28:28.685 (1685060074)|TOTAL_EMAIL_RECIPIENTS_QUEUED|0

      08:28:28.685 (1685060074)|STATIC_VARIABLE_LIST|

        int:BYTES:0

        int:BYTES:0

        int:BYTES:0

        char[]:DigitOnes:0

        char[]:DigitTens:0

        Boolean:FALSE:0

        int:MAX_EXPONENT:0

        double:MAX_VALUE:0

        int:MAX_VALUE:0

        long:MAX_VALUE:0

        int:MIN_EXPONENT:0

        double:MIN_NORMAL:0

        double:MIN_VALUE:0

        int:MIN_VALUE:0

        long:MIN_VALUE:0

        double:NEGATIVE_INFINITY:0

        double:NaN:0

        double:POSITIVE_INFINITY:0

        int:SIZE:0

        int:SIZE:0

        int:SIZE:0

        Boolean:TRUE:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcParameterizedTypes:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_static_AND_OPERATOR:0

        Boolean:_static_BE_SKIP_CI_CLIENT_DUP_CHECK:0

        Boolean:_static_CATEGORY_TRIGGER_FIRST_RUN_COMPLETE:0

        Boolean:_static_CHANGE_LINKED_TO_SRD:0

        Boolean:_static_CHANGE_TRIGGER_ALL_TASKS_CLOSED:0

        Boolean:_static_CHANGE_TRIGGER_FIRST_RUN_COMPLETE:0

        Integer:_static_CHARTTYPE_BAR2D:0

        String:_static_CHARTTYPE_BAR2D_FLASH_FILENAME:0

        String:_static_CHARTTYPE_BAR2D_STR:0

        Integer:_static_CHARTTYPE_COLUMN3D:0

        String:_static_CHARTTYPE_COLUMN3D_FLASH_FILENAME:0

        String:_static_CHARTTYPE_COLUMN3D_STR:0

        Integer:_static_CHARTTYPE_PIE3D:0

        String:_static_CHARTTYPE_PIE3D_FLASH_FILENAME:0

        String:_static_CHARTTYPE_PIE3D_STR:0

        Boolean:_static_CHAT_USER_UPDATE:0

        String:_static_CLOCK_NOT_STARTED:0

        String:_static_CLOCK_PAUSED:0

        String:_static_CLOCK_RUNNING:0

        String:_static_CLOCK_STOPPED:0

        String:_static_CLOSE_BRACKET:0

        String:_static_COMPLETION_TIME:0

        Integer:_static_CR_TRIGGER_EXECUTION_COUNT:0

        User:_static_CURRENT_USER:0

        String:_static_CUSTOMERPORTALMANAGER:0

        String:_static_CUSTOMERPORTALMANAGERCUSTOM:0

        String:_static_DATE_FORMAT:0

        String:_static_DAYVIEW:0

        Integer:_static_DAYVIEWINDEX:0

        BusinessHours:_static_DEFAULT_BUSINESS_HOURS:0

        String:_static_DML_DELETE:0

        String:_static_DML_INSERT:0

        String:_static_DML_UPDATE:0

        String:_static_DZHE:0

        Double:_static_E:0

        String:_static_EF:0

        String:_static_FIELD_INFO_SEPARATOR:0

        String:_static_FIELD_SEPARATOR:0

        Boolean:_static_INCIDENT_ALL_TASKS_CLOSED:0

        Integer:_static_INCIDENT_TRIGGER_EXECUTION_COUNT:0

        Boolean:_static_INCIDENT_TRIGGER_FIRST_RUN_COMPLETE:0

        Id:_static_INCIDENT_TRIGGER_LAST_APPLIED_TEMPLATE_ID:0

        Boolean:_static_INCIDENT_UPDATED_FROM_TIME_TO_CLOSE:0

        String:_static_INITIATION_TIME:0

        Boolean:_static_IS_FINEST_LOGGING_ENABLE:0

        Boolean:_static_IS_INC_TOTALTIME_SPEND_CALCULATED:0

        Boolean:_static_IS_LOGGING_ENABLE:0

        Integer:_static_IS_SKIP_CR_TRIGGER_EXECUTION:0

        Integer:_static_IS_SKIP_INCIDENT_TRIGGER_EXECUTION:0

        Integer:_static_IS_SKIP_PROBLEM_TRIGGER_EXECUTION:0

        Integer:_static_IS_SKIP_TASK_TRIGGER_EXECUTION:0

        Boolean:_static_IncidentExecuteOnlyOnce:0

        String:_static_InsufficientAccessMsgString:0

        List<String>:_static_JSON_NONPARSERCHARS:0

        List<String>:_static_JSON_REPLACECHARS:0

        String:_static_JS_DATE_FORMAT:0

        String:_static_Link:0

        Integer:_static_MAX_RECORDTAB_COUNT:0

        Integer:_static_MAX_STANDARD_ATTACHMENT_SIZE:0

        String:_static_MAX_STANDARD_FILE_SIZE:0

        String:_static_MODULENAME_BROADCAST:0

        String:_static_MODULENAME_CHANGE:0

        String:_static_MODULENAME_CI:0

        String:_static_MODULENAME_FAQ:0

        String:_static_MODULENAME_INCIDENT:0

        String:_static_MODULENAME_PROBLEM:0

        String:_static_MODULENAME_TASK:0

        String:_static_MONTHVIEW:0

        Integer:_static_MONTHVIEWINDEX:0

        String:_static_MaintenanceNumber:0

        String:_static_NONE_OPERATOR:0

        String:_static_NONPRINT:0

        String:_static_NONPRINT:0

        String:_static_OPEN_BRACKET:0

        String:_static_OR_OPERATOR:0

        String:_static_PAUSE_CONDITION:0

        String:_static_PCG_ENABLED:0

        String:_static_PCG_PREFIX:0

        String:_static_PE:0

        String:_static_PE:0

        Double:_static_PI:0

        Boolean:_static_PROBLEM_TRIGGER_ALL_TASKS_CLOSED:0

        Boolean:_static_PROBLEM_TRIGGER_FIRST_RUN_COMPLETE:0

        Boolean:_static_PROP_COMMIT_ERROR_TO_DATABASE:0

        String:_static_PatchNumber:0

        String:_static_Patchversion:0

        Boolean:_static_PostInstall:0

        Boolean:_static_Processtemplatecreated:0

        String:_static_QUAL_CONDITION:0

        String:_static_RESOLOUTION_TIME:0

        String:_static_RESPONSE_TIME:0

        List<String>:_static_RFInstallEmailRecipient:0

        String:_static_ReleaseNumber:0

        String:_static_SKIP_CR_TRIGGER_REASON:0

        String:_static_SKIP_INCIDENT_TRIGGER_REASON:0

        String:_static_SKIP_PROBLEM_TRIGGER_REASON:0

        String:_static_SKIP_TASK_TRIGGER_REASON:0

        Integer:_static_SOQL_LIMIT:0

        String:_static_STANDARDUSER:0

        String:_static_START_CONDITION:0

        Id:_static_STATUSCACHE_defClosed:0

        Id:_static_STATUSCACHE_defOpen:0

        Set<Id>:_static_STATUSCACHE_incidentAcknowledgedStatuses:0

        Map<Id,BMCServiceDesk__Status__c>:_static_STATUSCACHE_statusMap:0

        String:_static_STOP_CONDITION:0

        Integer:_static_TASK_TRIGGER_EXECUTION_COUNT:0

        Boolean:_static_TASK_TRIGGER_FIRST_RUN_COMPLETE:0

        Boolean:_static_USERNAME_DATETIME_ADDED_IN_NOTES_INCIDENT_HISTORY:0

        String:_static_Unlink:0

        String:_static_Version:0

        String:_static_WEEKVIEW:0

        Integer:_static_WEEKVIEWINDEX:0

        String:_static_accountId:0

        Boolean:_static_automatedTaskCreation:0

        BusinessHours:_static_bHours:0

        String:_static_busServId:0

        List<Id>:_static_changeIds:0

        String:_static_checkBoxType:0

        Boolean:_static_closeChngAllInc:0

        Boolean:_static_closeChngAllTasks:0

        Boolean:_static_closeIncAllTasks:0

        Boolean:_static_closeProbAllInc:0

        Boolean:_static_closeProbAllTasks:0

        String:_static_condition:0

        String:_static_dateTimeType:0

        String:_static_dateType:0

        Map<String,Map<String,Schema.SObjectField>>:_static_fieldsDescMap:0

        Map<String,Schema.SObjectField>:_static_fieldsMap:0

        String:_static_headerSectionType:0

        Boolean:_static_inFutureContext:0

        Boolean:_static_incRecursiveCall:0

        Boolean:_static_insertInc:0

        Integer:_static_instance_cnt:0

        Boolean:_static_isEditedServiceRequest:0

        String:_static_isFlattenedCmdbStr:0

        Boolean:_static_isIncidentFromSF1SS:0

        Boolean:_static_isRecordInApproval:0

        Boolean:_static_isRecurrenceSeriesInsert:0

        Boolean:_static_isTemplateAppliedFromConsole:0

        List<SObject>:_static_logRecordsNeedToBeInserted:0

        String:_static_lookupType:0

        Map<String,BMCServiceDesk.DynamicInputType>:_static_mapDynamicInputType:0

        Boolean:_static_markAsOld:0

        String:_static_numberType:0

        BMCServiceDesk__Incident__c:_static_oldIncident:0

        String:_static_orgNamespace:0

        String:_static_p_LastOOTBVersion:0

        String:_static_picklistType:0

        List<Id>:_static_problemIds:0

        String:_static_radioButtonType:0

        Boolean:_static_recursiveCall:0

        String:_static_richtextAreaType:0

        Boolean:_static_run:0

        Boolean:_static_showJapaneseHelp:0

        String:_static_strNameSpace:0

        String:_static_textAreaType:0

        String:_static_textFieldType:0

        Integer:_static_thaiLocaleYrAdjustment:0

        List<String>:_static_traceRecordsNeedToBeInserted:0

        Boolean:_static_updateInBatch:0

        char[]:digits:0

        long:serialVersionUID:0

        long:serialVersionUID:0

        long:serialVersionUID:0

        long:serialVersionUID:0

        int[]:sizeTable:0

       

       

      08:28:28.685 (1685060074)|CUMULATIVE_LIMIT_USAGE_END

       

       

      08:28:28.688 (1688050638)|CODE_UNIT_STARTED|[EXTERNAL]|01q28000000C279|GlobeStatusWorkflowOnEdit on Incident trigger event BeforeUpdate|__sfdc_trigger/GlobeStatusWorkflowOnEdit

      08:28:28.688 (1688526271)|CUMULATIVE_LIMIT_USAGE

      08:28:28.688 (1688526271)|LIMIT_USAGE_FOR_NS|(default)|

        Number of SOQL queries: 2 out of 100

        Number of query rows: 8 out of 50000

        Number of SOSL queries: 0 out of 20

        Number of DML statements: 0 out of 150

        Number of DML rows: 0 out of 10000

        Maximum CPU time: 1035 out of 10000

        Maximum heap size: 0 out of 6000000

        Number of callouts: 0 out of 100

        Number of Email Invocations: 0 out of 10

        Number of future calls: 0 out of 50

        Number of queueable jobs added to the queue: 0 out of 50

        Number of Mobile Apex push calls: 0 out of 10

       

       

      08:28:28.688 (1688526271)|LIMIT_USAGE_FOR_NS|BMCServiceDesk|

        Number of SOQL queries: 83 out of 100 ******* CLOSE TO LIMIT

        Number of query rows: 332 out of 50000

        Number of SOSL queries: 0 out of 20

        Number of DML statements: 9 out of 150

        Number of DML rows: 18 out of 10000

        Maximum CPU time: 0 out of 10000

        Maximum heap size: 0 out of 6000000

        Number of callouts: 0 out of 100

        Number of Email Invocations: 0 out of 10

        Number of future calls: 1 out of 50

        Number of queueable jobs added to the queue: 0 out of 50

        Number of Mobile Apex push calls: 0 out of 10

       

       

      08:28:28.688 (1688526271)|TOTAL_EMAIL_RECIPIENTS_QUEUED|0

      08:28:28.688 (1688526271)|STATIC_VARIABLE_LIST|

        int:BYTES:0

        int:BYTES:0

        int:BYTES:0

        char[]:DigitOnes:0

        char[]:DigitTens:0

        Boolean:FALSE:0

        int:MAX_EXPONENT:0

        double:MAX_VALUE:0

        int:MAX_VALUE:0

        long:MAX_VALUE:0

        int:MIN_EXPONENT:0

        double:MIN_NORMAL:0

        double:MIN_VALUE:0

        int:MIN_VALUE:0

        long:MIN_VALUE:0

        double:NEGATIVE_INFINITY:0

        double:NaN:0

        double:POSITIVE_INFINITY:0

        int:SIZE:0

        int:SIZE:0

        int:SIZE:0

        Boolean:TRUE:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcInnerTypes:0

        String:__sfdcParameterizedTypes:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:__sfdcProperties:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcAdditionalCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_sfdcSuppressedCodeLocations:0

        String:_static_AND_OPERATOR:0

        Boolean:_static_BE_SKIP_CI_CLIENT_DUP_CHECK:0

        Boolean:_static_CATEGORY_TRIGGER_FIRST_RUN_COMPLETE:0

        Boolean:_static_CHANGE_LINKED_TO_SRD:0

        Boolean:_static_CHANGE_TRIGGER_ALL_TASKS_CLOSED:0

        Boolean:_static_CHANGE_TRIGGER_FIRST_RUN_COMPLETE:0

        Integer:_static_CHARTTYPE_BAR2D:0

        String:_static_CHARTTYPE_BAR2D_FLASH_FILENAME:0

        String:_static_CHARTTYPE_BAR2D_STR:0

        Integer:_static_CHARTTYPE_COLUMN3D:0

        String:_static_CHARTTYPE_COLUMN3D_FLASH_FILENAME:0

        String:_static_CHARTTYPE_COLUMN3D_STR:0

        Integer:_static_CHARTTYPE_PIE3D:0

        String:_static_CHARTTYPE_PIE3D_FLASH_FILENAME:0

        String:_static_CHARTTYPE_PIE3D_STR:0

        Boolean:_static_CHAT_USER_UPDATE:0

        String:_static_CLOCK_NOT_STARTED:0

        String:_static_CLOCK_PAUSED:0

        String:_static_CLOCK_RUNNING:0

        String:_static_CLOCK_STOPPED:0

        String:_static_CLOSE_BRACKET:0

        String:_static_COMPLETION_TIME:0

        Integer:_static_CR_TRIGGER_EXECUTION_COUNT:0

        User:_static_CURRENT_USER:0

        String:_static_CUSTOMERPORTALMANAGER:0

        String:_static_CUSTOMERPORTALMANAGERCUSTOM:0

        String:_static_DATE_FORMAT:0

        String:_static_DAYVIEW:0

        Integer:_static_DAYVIEWINDEX:0

        BusinessHours:_static_DEFAULT_BUSINESS_HOURS:0

        String:_static_DML_DELETE:0

        String:_static_DML_INSERT:0

        String:_static_DML_UPDATE:0

        String:_static_DZHE:0

        Double:_static_E:0

        String:_static_EF:0

        String:_static_FIELD_INFO_SEPARATOR:0

        String:_static_FIELD_SEPARATOR:0

        Boolean:_static_INCIDENT_ALL_TASKS_CLOSED:0

        Integer:_static_INCIDENT_TRIGGER_EXECUTION_COUNT:0

        Boolean:_static_INCIDENT_TRIGGER_FIRST_RUN_COMPLETE:0

        Id:_static_INCIDENT_TRIGGER_LAST_APPLIED_TEMPLATE_ID:0

        Boolean:_static_INCIDENT_UPDATED_FROM_TIME_TO_CLOSE:0

        String:_static_INITIATION_TIME:0

        Boolean:_static_IS_FINEST_LOGGING_ENABLE:0

        Boolean:_static_IS_INC_TOTALTIME_SPEND_CALCULATED:0

        Boolean:_static_IS_LOGGING_ENABLE:0

        Integer:_static_IS_SKIP_CR_TRIGGER_EXECUTION:0

        Integer:_static_IS_SKIP_INCIDENT_TRIGGER_EXECUTION:0

        Integer:_static_IS_SKIP_PROBLEM_TRIGGER_EXECUTION:0

        Integer:_static_IS_SKIP_TASK_TRIGGER_EXECUTION:0

        Boolean:_static_IncidentExecuteOnlyOnce:0

        String:_static_InsufficientAccessMsgString:0

        List<String>:_static_JSON_NONPARSERCHARS:0

        List<String>:_static_JSON_REPLACECHARS:0

        String:_static_JS_DATE_FORMAT:0

        String:_static_Link:0

        Integer:_static_MAX_RECORDTAB_COUNT:0

        Integer:_static_MAX_STANDARD_ATTACHMENT_SIZE:0

        String:_static_MAX_STANDARD_FILE_SIZE:0

        String:_static_MODULENAME_BROADCAST:0

        String:_static_MODULENAME_CHANGE:0

        String:_static_MODULENAME_CI:0

        String:_static_MODULENAME_FAQ:0

        String:_static_MODULENAME_INCIDENT:0

        String:_static_MODULENAME_PROBLEM:0

        String:_static_MODULENAME_TASK:0

        String:_static_MONTHVIEW:0

        Integer:_static_MONTHVIEWINDEX:0

        String:_static_MaintenanceNumber:0

        String:_static_NONE_OPERATOR:0

        String:_static_NONPRINT:0

        String:_static_NONPRINT:0

        String:_static_OPEN_BRACKET:0

        String:_static_OR_OPERATOR:0

        String:_static_PAUSE_CONDITION:0

        String:_static_PCG_ENABLED:0

        String:_static_PCG_PREFIX:0

        String:_static_PE:0

        String:_static_PE:0

        Double:_static_PI:0

        Boolean:_static_PROBLEM_TRIGGER_ALL_TASKS_CLOSED:0

        Boolean:_static_PROBLEM_TRIGGER_FIRST_RUN_COMPLETE:0

        Boolean:_static_PROP_COMMIT_ERROR_TO_DATABASE:0

        String:_static_PatchNumber:0

        String:_static_Patchversion:0

        Boolean:_static_PostInstall:0

        Boolean:_static_Processtemplatecreated:0

        String:_static_QUAL_CONDITION:0

        String:_static_RESOLOUTION_TIME:0

        String:_static_RESPONSE_TIME:0

        List<String>:_static_RFInstallEmailRecipient:0

        String:_static_ReleaseNumber:0

        String:_static_SKIP_CR_TRIGGER_REASON:0

        String:_static_SKIP_INCIDENT_TRIGGER_REASON:0

        String:_static_SKIP_PROBLEM_TRIGGER_REASON:0

        String:_static_SKIP_TASK_TRIGGER_REASON:0

        Integer:_static_SOQL_LIMIT:0

        String:_static_STANDARDUSER:0

        String:_static_START_CONDITION:0

        Id:_static_STATUSCACHE_defClosed:0

        Id:_static_STATUSCACHE_defOpen:0

        Set<Id>:_static_STATUSCACHE_incidentAcknowledgedStatuses:0

        Map<Id,BMCServiceDesk__Status__c>:_static_STATUSCACHE_statusMap:0

        String:_static_STOP_CONDITION:0

        Integer:_static_TASK_TRIGGER_EXECUTION_COUNT:0

        Boolean:_static_TASK_TRIGGER_FIRST_RUN_COMPLETE:0

        Boolean:_static_USERNAME_DATETIME_ADDED_IN_NOTES_INCIDENT_HISTORY:0

        String:_static_Unlink:0

        String:_static_Version:0

        String:_static_WEEKVIEW:0

        Integer:_static_WEEKVIEWINDEX:0

        String:_static_accountId:0

        Boolean:_static_automatedTaskCreation:0

        BusinessHours:_static_bHours:0

        String:_static_busServId:0

        List<Id>:_static_changeIds:0

        String:_static_checkBoxType:0

        Boolean:_static_closeChngAllInc:0

        Boolean:_static_closeChngAllTasks:0

        Boolean:_static_closeIncAllTasks:0

        Boolean:_static_closeProbAllInc:0

        Boolean:_static_closeProbAllTasks:0

        String:_static_condition:0

        String:_static_dateTimeType:0

        String:_static_dateType:0

        Map<String,Map<String,Schema.SObjectField>>:_static_fieldsDescMap:0

        Map<String,Schema.SObjectField>:_static_fieldsMap:0

        String:_static_headerSectionType:0

        Boolean:_static_inFutureContext:0

        Boolean:_static_incRecursiveCall:0

        Boolean:_static_insertInc:0

        Integer:_static_instance_cnt:0

        Boolean:_static_isEditedServiceRequest:0

        String:_static_isFlattenedCmdbStr:0

        Boolean:_static_isIncidentFromSF1SS:0

        Boolean:_static_isRecordInApproval:0

        Boolean:_static_isRecurrenceSeriesInsert:0

        Boolean:_static_isTemplateAppliedFromConsole:0

        List<SObject>:_static_logRecordsNeedToBeInserted:0

        String:_static_lookupType:0

        Map<String,BMCServiceDesk.DynamicInputType>:_static_mapDynamicInputType:0

        Boolean:_static_markAsOld:0

        String:_static_numberType:0

        BMCServiceDesk__Incident__c:_static_oldIncident:0

        String:_static_orgNamespace:0

        String:_static_p_LastOOTBVersion:0

        String:_static_picklistType:0

        List<Id>:_static_problemIds:0

        String:_static_radioButtonType:0

        Boolean:_static_recursiveCall:0

        String:_static_richtextAreaType:0

        Boolean:_static_run:0

        Boolean:_static_showJapaneseHelp:0

        String:_static_strNameSpace:0

        String:_static_textAreaType:0

        String:_static_textFieldType:0

        Integer:_static_thaiLocaleYrAdjustment:0

        List<String>:_static_traceRecordsNeedToBeInserted:0

        Boolean:_static_updateInBatch:0

        char[]:digits:0

        long:serialVersionUID:0

        long:serialVersionUID:0

        long:serialVersionUID:0

        long:serialVersionUID:0

        int[]:sizeTable:0

       

       

      08:28:28.688 (1688526271)|CUMULATIVE_LIMIT_USAGE_END

       

       

      08:28:28.44 (1711142758)|SOQL_EXECUTE_BEGIN|[144]|Aggregations:0|SELECT Id,name,FKIncident__c FROM BMCServiceDesk__Task__c WHERE FKIncident__c in ('a1T0K000003bqCaUAI')and state__c =true and inactive__c =false

      08:28:28.44 (1715214210)|SOQL_EXECUTE_END|[144]|Rows:0

      08:28:28.44 (1716589014)|SOQL_EXECUTE_BEGIN|[97]|Aggregations:0|select Id,name,templateFor__c,inactive__c,systemTemplate__c,HasRecurrence__c,Recurrence_Type__c,RecurrenceStartDate__c,RecurrenceMonthOfYear__c,RecurrenceInterval__c,RecurrenceInstance__c,RecurrenceEndDate__c,RecurrenceDayOfWeekMask__c,RecurrenceDayOfMonth__c,RecurrenceHour__c,RecurrenceMinutes__c,Recurrence__c from  SYSTemplate__c where (name IN :Names or id IN:Ids)

      08:28:28.44 (1719253345)|SOQL_EXECUTE_END|[97]|Rows:1

      08:28:28.44 (1720266251)|SOQL_EXECUTE_BEGIN|[144]|Aggregations:0|SELECT name,id,linkedTemplateId__c,orderNumber__c,parentTemplateId__c,parentTemplateId__r.Ignore_Execution_Order__c FROM BMCServiceDesk__SYSTemplateLink__c WHERE parentTemplateId__c in('a200K000000UMs6QAG')

      08:28:28.44 (1723117552)|SOQL_EXECUTE_END|[144]|Rows:0

      08:28:28.44 (1723915484)|SOQL_EXECUTE_BEGIN|[2476]|Aggregations:0|SELECT Id FROM Incident_Manifest__c WHERE (FKIncident__c = :tmpVar1 AND FKTemplate_Linking__c != NULL AND FKFuture_Tasks__c != NULL)

      08:28:28.44 (1727847626)|SOQL_EXECUTE_END|[2476]|Rows:0

      08:28:28.44 (1728807866)|SOQL_EXECUTE_BEGIN|[2735]|Aggregations:0|SELECT id FROM Incident_Manifest__c WHERE (FKIncident__c = :tmpVar1 AND FKTask__c = NULL AND FKChange_Request__c = NULL)

      08:28:28.44 (1730017491)|SOQL_EXECUTE_END|[2735]|Rows:0

      08:28:28.44 (1735431236)|SOQL_EXECUTE_BEGIN|[20]|Aggregations:0|SELECT Id, isactive, Profile.UserLicense.Name, Profile.UserLicense.LicenseDefinitionKey, ProfileId FROM user WHERE (IsActive = TRUE AND Id IN :tmpVar1)

      08:28:28.44 (1744364868)|SOQL_EXECUTE_END|[20]|Rows:1

      08:28:28.44 (1750941872)|SOQL_EXECUTE_BEGIN|[284]|Aggregations:0|SELECT id, FKSLA__c, FKAccount__c FROM SLA_Account_Link__c WHERE FKAccount__c = :tmpVar1 LIMIT 2000

      08:28:28.44 (1754974759)|SOQL_EXECUTE_END|[284]|Rows:6

      08:28:28.44 (1755925229)|SOQL_EXECUTE_BEGIN|[305]|Aggregations:0|SELECT FKSLA__c FROM SLA_Account_Link__c WHERE (Name != NULL AND FKSLA__r.Inactive__c != TRUE) GROUP BY FKSLA__c LIMIT :tmpVar1

      08:28:28.44 (1758830730)|SOQL_EXECUTE_END|[305]|Rows:6

      08:28:28.44 (1759943899)|SOQL_EXECUTE_BEGIN|[215]|Aggregations:0|SELECT id FROM BMCServiceDesk__ServiceLevelAgreement__c WHERE  Inactive__c = false  Limit 2000

      08:28:28.44 (1761945675)|SOQL_EXECUTE_END|[215]|Rows:13

      08:28:28.44 (1764073591)|SOQL_EXECUTE_BEGIN|[144]|Aggregations:0|SELECT Id,Name,FKSLA__c,FKSLA__r.FKBusinessService__c,FKSLA__r.FKAccount__c,FKSLA__r.lastmodifieddate,Postfix_ST_Criteria_Advanced_Expression__c,Postfix_Start_Clock_Advanced_Expression__c,Postfix_Stop_Clock_Advanced_Expression__c,Postfix_Pause_Clock_Advanced_Expression__c,ST_Criteria_Advanced_Expression__c,Start_Clock_Advanced_Expression__c,Stop_Clock_Advanced_Expression__c,Pause_Clock_Advanced_Expression__c,FKSupport_Hours__c,Target__c,BusinessDays__c,target_type__c,lastmodifieddate,FKSLA__r.toAllAccounts__c,FKSLA__r.effectiveUntil__c,Use_Account_Business_Hours__c FROM BMCServiceDesk__Service_Target__c WHERE  FKSLA__r.inactive__c = false AND inactive__c = false AND Applies_To__c = 'Incident__c' AND FKSLA__r.effectiveFrom__c <=2018-12-27T00:28:28.000Z AND FKSLA__r.effectiveUntil__c >=2018-12-27T00:28:28.000Z AND FKSLA__r.FKBusinessService__c IN ('a0G2800000LqcpKEAR')AND ( FKSLA__c IN ('a2f0K000004JR4eQAG','a2f0K000004JR4tQAG','a2f0K000004JR4KQAW','a2f0K000004JR4jQAG','a2f0K000004JR4ZQAW','a2f0K000004JR4UQAW','a2f280000005bJ9AAI','a2f280000005bJAAAY','a2f280000005bJBAAY','a2f280000005bJCAAY','a2f280000005bJDAAY','a2f280000005bJEAAY','a2f280000005bJFAAY') OR FKSLA__r.toAllAccounts__c = true)

      08:28:28.44 (1769952490)|SOQL_EXECUTE_END|[144]|Rows:0

      08:28:28.44 (1771835804)|SOQL_EXECUTE_BEGIN|[144]|Aggregations:0|SELECT Id,Name,FKSLA__c,FKSLA__r.FKBusinessService__c,FKSLA__r.FKAccount__c,FKSLA__r.lastmodifieddate,Postfix_ST_Criteria_Advanced_Expression__c,Postfix_Start_Clock_Advanced_Expression__c,Postfix_Stop_Clock_Advanced_Expression__c,Postfix_Pause_Clock_Advanced_Expression__c,ST_Criteria_Advanced_Expression__c,Start_Clock_Advanced_Expression__c,Stop_Clock_Advanced_Expression__c,Pause_Clock_Advanced_Expression__c,FKSupport_Hours__c,Target__c,BusinessDays__c,target_type__c,lastmodifieddate,FKSLA__r.toAllAccounts__c,FKSLA__r.effectiveUntil__c,Use_Account_Business_Hours__c FROM BMCServiceDesk__Service_Target__c WHERE  FKSLA__r.inactive__c = false AND inactive__c = false AND Applies_To__c = 'Incident__c' AND FKSLA__r.effectiveFrom__c <=2018-12-27T00:28:28.000Z AND FKSLA__r.effectiveUntil__c >=2018-12-27T00:28:28.000Z AND FKSLA__r.FKBusinessService__c IN (null)AND ( FKSLA__c IN ('a2f0K000004JR4eQAG','a2f0K000004JR4tQAG','a2f0K000004JR4KQAW','a2f0K000004JR4jQAG','a2f0K000004JR4ZQAW','a2f0K000004JR4UQAW','a2f280000005bJ9AAI','a2f280000005bJAAAY','a2f280000005bJBAAY','a2f280000005bJCAAY','a2f280000005bJDAAY','a2f280000005bJEAAY','a2f280000005bJFAAY') OR FKSLA__r.toAllAccounts__c = true)

      08:28:28.44 (1783979851)|SOQL_EXECUTE_END|[144]|Rows:26

      08:28:28.44 (1795887888)|SOQL_EXECUTE_BEGIN|[144]|Aggregations:0|SELECT fkstatus__c,fkstatus__r.name,state__c,inactive__c,fkpriority__r.name,duedatetime__c,Note__c,openDateTime__c,respondeddatetime__c,queue__c,system_priority__c FROM BMCServiceDesk__Incident__c WHERE Id IN ('a1T0K000003bqCaUAI')

      08:28:28.44 (1805139149)|SOQL_EXECUTE_END|[144]|Rows:1

      08:28:28.827 (1827507376)|CUMULATIVE_LIMIT_USAGE

      08:28:28.827 (1827507376)|LIMIT_USAGE_FOR_NS|(default)|

        Number of SOQL queries: 2 out of 100

        Number of query rows: 8 out of 50000

        Number of SOSL queries: 0 out of 20

        Number of DML statements: 0 out of 150

        Number of DML rows: 0 out of 10000

        Maximum CPU time: 1035 out of 10000

        Maximum heap size: 0 out of 6000000

        Number of callouts: 0 out of 100

        Number of Email Invocations: 0 out of 10

        Number of future calls: 0 out of 50

        Number of queueable jobs added to the queue: 0 out of 50

        Number of Mobile Apex push calls: 0 out of 10

       

       

      08:28:28.827 (1827507376)|LIMIT_USAGE_FOR_NS|BMCServiceDesk|

        Number of SOQL queries: 95 out of 100 ******* CLOSE TO LIMIT

        Number of query rows: 386 out of 50000

        Number of SOSL queries: 0 out of 20

        Number of DML statements: 9 out of 150

        Number of DML rows: 18 out of 10000

        Maximum CPU time: 0 out of 10000

        Maximum heap size: 0 out of 6000000

        Number of callouts: 0 out of 100

        Number of Email Invocations: 0 out of 10

        Number of future calls: 1 out of 50

        Number of queueable jobs added to the queue: 0 out of 50

        Number of Mobile Apex push calls: 0 out of 10

       

       

      08:28:28.827 (1827507376)|CUMULATIVE_LIMIT_USAGE_END

       

       

      08:28:28.44 (1838141448)|DML_END|[1911]

      08:28:28.44 (1838871872)|SOQL_EXECUTE_BEGIN|[1939]|Aggregations:0|SELECT id, name, state__c, FKClient__c, FKStatus__r.FKSYSStage__c FROM incident__c WHERE id = :tmpVar1

      08:28:28.44 (1847481927)|SOQL_EXECUTE_END|[1939]|Rows:1

      08:28:28.44 (1847925549)|DML_BEGIN|[1951]|Op:Update|Type:BMCServiceDesk__SRM_RequestDetail__c|Rows:1

      08:28:28.44 (1869284804)|DML_END|[1951]

      08:28:28.44 (1870201381)|SOQL_EXECUTE_BEGIN|[144]|Aggregations:0|SELECT id,Name,ReviewService__c,ProvideInformation__c,TurnaroundTime__c,SRDUrl__c FROM BMCServiceDesk__SRM_RequestDefinition__c WHERE id = 'a3Y280000006mNmEAI'

      08:28:28.44 (1873468717)|SOQL_EXECUTE_END|[144]|Rows:1

      08:28:28.44 (1883717811)|SOQL_EXECUTE_BEGIN|[144]|Aggregations:0|SELECT id,ownerid,isdeleted,name,currencyisocode,createddate,createdbyid,lastmodifieddate,lastmodifiedbyid,systemmodstamp,lastactivitydate,approvalrequired__c,costoption1__c,costoption2__c,customerprice__c,dateexpected__c,daterequired__c,deliverycost__c,fkclient__c,fkclient__r.Name,fkincident__c,fkincident__r.Name,fkrequestdefinition__c,fkrequestdefinition__r.Name,priceoption1__c,priceoption2__c,quantity__c,servicerequest__c,submitted__c,totalprice__c,total_cost__c,preferredcontactmethod__c,attachmentrefgeneratorid__c,prefix_the_prompt_question_to_user_input__c,srdurl__c,sr_tat_achieved__c,createdBy.name,fkincident__r.fkclient__r.phone,fkincident__r.fkclient__r.email,fkincident__r.fkclient__r.firstname,fkincident__r.fkclient__r.lastname,fkincident__r.fkclient__c,fkrequestdefinition__r.turnaroundtime__c,fkrequestdefinition__r.fkserviceoffering__c,fkrequestdefinition__r.fkbusinessservice__c,fkrequestdefinition__r.fkcategory__c,fkrequestdefinition__r.priceoption1__c,fkrequestdefinition__r.priceoption2__c,fkrequestdefinition__r.provideinformation__c,fkrequestdefinition__r.userinstructions__c,fkrequestdefinition__r.reviewservice__c,fkrequestdefinition__r.srdurl__c,fkincident__r.createdby.name,fkincident__r.createdbyid,fkincident__r.fkbusinessservice__r.name,fkincident__r.fklead__r.name,fkincident__r.fklead__r.phone,fkincident__r.fklead__r.email,fkincident__r.fkclient__r.name,fkincident__r.fkcontact__r.name,fkincident__r.fkcontact__r.email,fkincident__r.fkcontact__r.phone,fkincident__r.client_type__c,fkincident__r.fkcategory__r.name,fkincident__r.owner.name,fkincident__r.owner.phone,fkincident__r.owner.email,fkincident__r.owner.type,fkincident__r.closedatetime__c,fkincident__r.FKOpenBy__c,fkincident__r.FKOpenBy__r.name,fkincident__r.FKOpenBy__r.phone,fkincident__r.FKOpenBy__r.email,fkrequestdefinition__r.description__c,fkrequestdefinition__r.fkbusinessservice__r.name,fkrequestdefinition__r.servicerequesttitle__c,fkrequestdefinition__r.viewrequest__c,fkincident__r.createddate FROM BMCServiceDesk__SRM_RequestDetail__c WHERE id = 'a3a0K000000W2bAQAS'

      08:28:28.44 (1999475577)|SOQL_EXECUTE_END|[144]|Rows:1

      08:28:28.44 (2002809008)|SOQL_EXECUTE_BEGIN|[144]|Aggregations:0|SELECT Id,TargetObjectId,SystemModstamp,Status,LastModifiedDate,LastModifiedById FROM ProcessInstance WHERE TargetObjectId IN ('a1T0K000003bqCaUAI') ORDER BY SystemModstamp DESC LIMIT 10000

      08:28:28.44 (2008259216)|SOQL_EXECUTE_END|[144]|Rows:1

      08:28:28.44 (2009918054)|SOQL_EXECUTE_BEGIN|[78]|Aggregations:0|SELECT p.SystemModstamp, p.ProcessInstanceId, p.OriginalActorId, p.IsDeleted, p.Id, p.CreatedDate, p.CreatedById, p.ActorId, p.Actor.Name, p.OriginalActor.Name FROM ProcessInstanceWorkitem p WHERE p.ProcessInstanceId IN :tmpVar1

      08:28:28.44 (2015650525)|SOQL_EXECUTE_END|[78]|Rows:0

      08:28:28.44 (2016766802)|SOQL_EXECUTE_BEGIN|[66]|Aggregations:0|SELECT p.SystemModstamp, p.StepStatus, p.ProcessInstanceId, p.OriginalActorId, p.Id, p.CreatedDate, p.CreatedById, p.Comments, p.ActorId, p.Actor.Name, p.OriginalActor.Name FROM ProcessInstanceStep p WHERE p.ProcessInstanceId IN :tmpVar1 ORDER BY p.SystemModstamp DESC NULLS FIRST, p.StepStatus ASC NULLS FIRST