6 Replies Latest reply on Dec 24, 2018 2:53 PM by Lorraine Sanner

    Anyone else lose their survey link?

    Lorraine Sanner

      For the past 3 years, my Incident Closed email has been sent out with a link to complete the survey.  I noticed this month, no responses have been received at all, and the target (https://azcourts--bmcservicedesk.na24.visual.force.com/apex/BMCServiceDesk__SurveyPage?i={!BMCServiceDesk__Incident__c.I… ) brings up the message:

       

      "Data Not Available  The data you were trying to access could not be found. It may be due to another user deleting the data or a system error. If you know the data is not deleted but cannot access it, please look at our support page."

       

      I'm not finding anything in the community or KBAs. Any ideas?