5 Replies Latest reply on Dec 19, 2018 7:51 AM by Ken Soszka

    Assets Populated via Purchase Order and Asset Scanning in Track-It! 2018

    Ken Soszka
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      In Track-It! 2018, if a Computer is added to Asset Management as a result of being a received item from a Purchase Order, how does Asset Management match that record to the actual corresponding computer when an Asset Management agent runs on it? Should the Serial Number and/or MAC Address be manually entered into the Asset Record prior to the Agent being deployed, and would that cause it to be matched correctly? Thanks in advance!