2 Replies Latest reply on Dec 12, 2018 3:17 AM by Abdul Moid Mohammed

    Error HTTP 403 Forbidden - Unable to access/view the Smart Reporting Console for login

    Abdul Moid Mohammed
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      Hi Team,

       

      One of our Dev Environment is with Smart Reporting 9.1 installed and we are to upgrade it further and access it too.

       

      Since a while we didnt check on it and right now when we were to change the siadmin password,tried to login and could see the Error HTTP 403 Forbidden and the URL points to the below one with Error.(http:<servername:8080/SmartReporting/startuperror.jsp)

       

      After seeing the above error we were in upgraded Tomcat 8.5.34 from 8.0.36 as all other WebServers(RSSO,My IT and Mid Tier) are on the same.
      Still the issue persists.
      Appreciate response at your earliest availability.
      Thanks;--Abdul Moid