-
1. Re: Trying to patch but devices are showing up as evaluation impossible
If you go to one of the devices assigned to this "Patch Test Group" and expand Inventory > Patch > Missing Patches... Do you see data on the right pane?
You assigned this Patch test group to the Assigned Device Group and you can see those devices but saying Evaluation Impossible?
You can right click on the right pane and select Evaluate? Do you still get same messages?
-
2. Re: Trying to patch but devices are showing up as evaluation impossible
Correct. I see devices however the compliance field shows Evaluation Impossible. I wonder if it has something to do with Windows Update. We were using WSUS and pointing to a local WSUS repo on our network. I disabled the GPO that pushed those settings but I am thinking that may be what is causing it.
-
3. Re: Trying to patch but devices are showing up as evaluation impossible
Typically that message only appears if there is no patch inventory for the assigned device... Folks will put devices with no agent in the group or they don't own the patch module... either way, no data to evaluate.
-
4. Re: Trying to patch but devices are showing up as evaluation impossible
We definitely have the correct license. I am using the same on the non-domain test lab and it works fine. I opened a support case and I am looking at the legacy WSUS settings.
-
5. Re: Trying to patch but devices are showing up as evaluation impossible
Im not getting this specific error code within the mtxagent log however does this document still apply? On my closed network I am missing some of these certs. Why isnt a lot of these prerequisites discussed in the Admin Document for 12.8?
-
6. Re: Trying to patch but devices are showing up as evaluation impossible
I ended up reinstalling BMC Client Management and it now works perfectly fine.
