3 Replies Latest reply on Dec 6, 2018 12:49 AM by Arundhuti Mahato

    BTCO v11: Self monitoring ETL fail

    Arundhuti Mahato
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      I recently installed, BTCO v11 and the self monitoring ETL has been failing.

      Please find below the logs.

       

      05/12/2018 14:30:11

      WARNING

      [STDERR]- Can't load '/opt/bmc/BCO/etl/perllib/lib64/perl5/auto/Digest/MD5/MD5.so' for module Digest::MD5: /lib64/libc.so.6: version `GLIBC_2.14' not found (required by /opt/bmc/BCO/etl/perllib/lib64/perl5/auto/Digest/MD5/MD5.so) at /usr/lib64/perl5/XSLoader.pm line 70.

      05/12/2018 14:30:11

      WARNING

      [STDERR]- at /opt/bmc/BCO/etl/perllib/lib64/perl5/Digest/MD5.pm line 24

      05/12/2018 14:30:11

      WARNING

      [STDERR]- Compilation failed in require at /opt/bmc/BCO/etl/temp/.4763/ETL/DataSet.pm line 25.

      05/12/2018 14:30:11

      WARNING

      [STDERR]- BEGIN failed--compilation aborted at /opt/bmc/BCO/etl/temp/.4763/ETL/DataSet.pm line 25.

      05/12/2018 14:30:11

      WARNING

      [STDERR]- Compilation failed in require at /opt/bmc/BCO/etl/temp/.4763/ETL/Conf.pm line 26.

      05/12/2018 14:30:11

      WARNING

      [STDERR]- BEGIN failed--compilation aborted at /opt/bmc/BCO/etl/temp/.4763/ETL/Conf.pm line 26.

      05/12/2018 14:30:11

      WARNING

      [STDERR]- Compilation failed in require at /opt/bmc/BCO/etl/temp/.4763/etlrun.pl line 28.

      05/12/2018 14:30:11

      WARNING

      [STDERR]- BEGIN failed--compilation aborted at /opt/bmc/BCO/etl/temp/.4763/etlrun.pl line 28.

      05/12/2018 14:30:12

      WARNING

      [taskid=38]- Process terminated with return code: 255

      05/12/2018 14:30:12

      FAILED

      [taskid=38]- ETL finished with an unrecoverable error due to bad configuration, database connectivity or ETL engine problems. Check ETL log files.

       

      Also how to open .pout files. the log files are downloaded in .pout format and it does not open correctly in word/notepad.