6 Replies Latest reply on Dec 5, 2018 12:31 PM by Tracy Kepler

    Insufficient access to close linked tasks

    Tracy Kepler

      We use tasks to identify performers on a change in Remedyforce. 

      Unfortunately, if a person OTHER than the one listed as performer tries to close the change, they receive an error "insufficient privelege".

      If there are multiple performers listed, the change cannot be closed by anyone but administrator.

      I don't want to give everyone admin access in order to close changes, but I'm not sure how to open this particular area up so that ANYONE can close a task??

       

      Thanks,

      Tracy