2 Replies Latest reply on Feb 12, 2019 3:48 AM by Stefan Hall

    Remedy IT Service Management 18.08 Patch 1 is Now Available

    John Weigand
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      BMC Software announces the 18.08 Patch 1 (18.08.01) release for the Remedy solution.

      18.08.01 highlights

      This patch release contains product fixes and consolidates the hotfixes that have been delivered for version 18.08 of Remedy Action Request System, BMC Configuration Management Database (BMC CMDB), Remedy with Smart IT, and Remedy IT Service Management Suite and its components.

      Additionally, the BMC Service Level Management patch enables you to import and deploy Service Level Targets (SVTs) by using the Remedy Deployment Management Console.

      Learning more about version 18.08.01

      For detailed information and the list of issues that have been corrected, see the following patch bulletins.


      Downloading and installing version 18.08.01


      Remedy 18.08.01 is available for the Windows, Linux, and Solaris platforms. Remedy Smart Reporting is only available for the Windows and Linux platforms.


      To download and install, follow the instructions provided in the deployment instructions for version 18.08.01.


      Best regards,


      John Weigand
      R&D Program Manager
      BMC Software