1 Reply Latest reply on Nov 28, 2018 10:20 AM by John Ossmann

    Management reoporting

    steve dalton

      I want to set up a console containing management reporting activities. When they are from saved searches that is no problem. But a lot of the performance data is only generated by system analytics. I was briefly encouraged by the "In Console" radio button in the Make Available section, but found no method for incorporating these into the console. The people who read these would like a single place to access metrics and performance data. Any ideas?

       

        • 1. Re: Management reoporting
          John Ossmann

          Steve,

           

          You have to use a Widget in the console to add a chart from a report.  You should see that ability when you either edit an existing console or create a new one.

           

          You can only add a chart from a report.  You cannot add the report content itself (i.e table output of tickets).

           

          I hope that helps.