Can you clarify which logs? I do not see a pronto.log under the BPPM directory structure, can you confirm which BPPM version you are using? The storm_hostname.log is the default name for the database log for BPPM. Can you provide more specifics regarding the files and the changes?
So, you're saying that pronto.log which is located in the sybase subdirectory (e.g. /usr/pw/sybase) has been renamed to storm_hostname.log?
Just want to clarify the above, since there is a legitimately named storm_hostname.log file located in /usr/pw/asatmp.
If the first sentence is true, you might start the investigation by looking in /usr/pw/pronto/bin/pw.pl
These lines look like they are involved
(line 5175 for my installation)
I'd also like to know:
2) TSIM version (pw viewhistory)
Apologies for the delay, and the lack of info in the original post.
BPPM 9.6 on Windows 2008.
Both systems have 'pronto' in the pw.pl file.
Working system has:
Non-working system has:
It's a weird one.
I spoke to one our DBAs regarding this issue - are the file sizes 0, or blank files? There is a way to customize the file name in Sybase, but it should not affect the dbarchive. We would recommend opening a Support ticket to work with us directory to attempt to rename the files and check on the archive failure.